ForumGeneral Gambling DiscussionExperience Betinia wg. Payout

Experience Betinia wg. Payout

3 years ago by Tamara01
|
3269 views 10 replies |
|
Add post
3 years ago

I signed up with Betinia. Unfortunately, there is only negative information on the Internet, which I only discovered later. I registered again and deposited a few hundred € in the gambling frenzy and then applied for a cashout. Now I'm a little worried about the payout. The Betinia is new on the market but was rated poor on Trustpilot, especially in the point of payout.

The casino has only existed for a year ...

Do you have any experience there with payouts? My payout will only be processed on Monday, I am curious whether the verification will work. Greeting tamara

Automatic translation:
Tamara01
3 years ago

Hi, Betinia seems to be a decent casino. I wouldn't be too worried to be honest. You can also take a look at all complaints submitted against the casino. https://casino.guru/betinia-casino-review#tab=js-tab-reputation

They've got the license in Malta, which is usually a good sign.

Daniel
3 years ago

Hi Daniel,

Thank you for your answer.

The reviews on trustpilot unsettled me. It is well known that most casinos delay the verification, which is part of the business model. I will wait and hope that the verification goes smoothly and that I can continue playing there without hesitation.

I will continue to report ...

Automatic translation:
Tamara01
3 years ago

To be honest, I wouldn't trust to Trustpilot at all. We have a very bad experience with them. There was 1 user who was creating new email addresses and the player submitted many bad reviews on CasinoGuru. Trustpilot didn't want to remove them even though it was clear it's the same person.

So the negative reviews you saw can be submitted by the same person. Anyway, please, let us know if you have any issues with them 🙂

3 years ago

Hello everybody,

i would like to share about my experience with Betinia Casino. I registered there for the first time about two weeks ago. The first three withdrawals were made without any problems. After two days of waiting, the payment was made. Sometimes you need to remind the live chat that you have a payout pending, but that's not a problem. I also sent my verification documents. Now to the problem I have. A few days ago I wanted to log in to my Betinia Account again, but I got a system message that my account had been migrated to Cadabrus Casino.

At the time of the migration I had € 200 open withdraw at Betinia Casino.

These € 200 were simply transferred to cadabrus. But I would have expected Betinia to process the payout. Because I played with Betinia and not with Cadabrus.

I'm still waiting for a payout at Cadabrus and I can't reach anybody at support.

I am disappointed that I had such an experience.

Tamara01
3 years ago

Thanks for the update. I'd be disappointed as well. So do I understand it correctly that the Betinia Casino was closed?

Edited by author 3 years ago
3 years ago

Hi Tamara, I had such an experience last year at Jackpotcity. € 60,000 won and available for payout. A week later when I wanted to look the shock, registration was not possible. German players were migrated to RoyalVegas. There I was told I had to contact Jackpotcity. It took about 4 weeks, but then I had the money in my account. I would contact Betinia’s live chat on a daily basis. At least it worked for me

Automatic translation:
Daniel
3 years ago

Hi Daniel,

the Betinia casino was not closed. I got the message that my country is no longer supported ... I'm surprised that they ignore my open wthdraw and forward me to Cadabrus. So far I have received no response from Cadabrus, although I sent my bank statement there too.






schmjasm
3 years ago

Hi schmjasm,

thank you for your experience and congratulations on your win. For me it's only about 200 euros. I just find it annoying when my existing payout is not processed and I can suddenly no longer log in. Thanks for the tip. I will also contact Betinia again.

Automatic translation:
Tamara01
3 years ago

€ 200 is a lot of money. Can absolutely understand you there. I keep my fingers crossed that it will still be handled quickly.

Automatic translation:
3 years ago

Hi, they wrote the number of terms@conditions point which says that any time casino may close the account without further explanation...It happend soon after I submited documents to verify my account after many weeks of playing. I am sure my ID and utility bill are ok and they didnt say there was sth wrong with them but just closed the account. Actually I am not interested in the reason and I dont believe they would reveal the real one. This casino was happy for me in terms of winning so I am a little disapointed but I will choose anothe one from Casino Guru top casinos. Thanks for Your offer to help. Have a good day

Join the community

You must be logged in to add a post.

Sign up
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
SGW_new_push_alt
It’s Safer Gambling Week! Play a quick card game to test your gambling style.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news