Can you please tell me where it happened? Can you tell me a little more about the whole situation so that I can at least get some idea of what might have happened?
They say my account is linked to another account from my cousin, and that's impossible. We just logged in from the same device, each to our own account. I didn't know that it's forbidden to log in to your account from another device. My account is Biljana 1211 and his is ilija0609
Kazu da mi je nalog povezan sa jos jednim nalogom od mog rodjaka,a to je nemoguce.Samo smo se logovali sa istog uredjaja svako na svoj nalog.Nisam znala da je zabranjeno uci na svoj nalog sa drugog uredjaja.Moj nalog je Biljana 1211 a njegov ilija0609
Okay so now we know whare the problem is. Usually it is not accepted by casinos that you use same device with your cousin. Every player has to have own device, you shouldn't also play on same wi-fi, so do not use same IP because these problems arise. Now they tell you about multi-accounting which is violation of their rules. In terms they mention it.
Have you tried maybe to tell them you will use different device from now on? Do you have money there or they just closed your account without any money? Also please tell me, which casino is that.
I hereby want to inform everyone who plays online casinos that they do not even accidentally deposit at Bonuskong.com casino because it is a 100% fake casino, they do not pay out your winnings, in such a way that you have to wait for them to approve your payment for 48 hours, and they automatically reject your request for payment after 40 hours. And so it goes round and round.
Ovim putem želim obavijestiti sve koji igraju online casina da ni slučajno ne uplaćuju na Bonuskong.com casino zato što je to 100 % lažni casino, ne isplaćuju vaše dobitke, na način da morate čekati da vam odobre isplatu 48 osati, a oni automatski nakon 40 sati odbiju vaš zahtjev za isplatom. I tako se to vrti u krug.
Hi, so do they ever tell you why your withdrawal keeps getting rejected? How many times has this happened to you, and how long have you been waiting for the money?
Now it's already the sixth day, every time 40 hours have passed since the payment request, they automatically cancel the payment with various excuses.
Sad je već šesti dan, svaki put kad prođe 40 sati od zahtjeva za isplatu automatski otkažu isplatu uz razne izgovore.
What kind of excuses is the casino giving you? We give casinos 14 days to pay out to the player, and if that doesn't happen, we'll try to help you if you're interested.
Has anything changed in those few days?
Yes, they have paid out 360 euros so far, I'm still waiting for the 100 euros payment.
Da, isplatili su zasada 360 eura, još čekam 100 eura isplatu.
So all you had to do was wait. I’m sure you’ll get the rest of the money and be satisfied. If that happens, feel free to let me know.
Good luck.🍀
Another 50 euros paid, I'm still waiting for the last 50 euros.
Isplaćeno još 50 eura, još čekam zadnjih 50 eura.
Yeah, I think it is only matter of time and your last 50 will come. 🙂
Enjoy your money.
Hello, I made a deposit of $5,000 on March 22nd at 1:28 AM. On your platform, it first showed as 'in progress' and then 'rejected,' but in Mercado Pago, the transfer was approved and sent successfully. I need you to check the credit or tell me where the money was deposited. I've attached the transfer receipt for you to verify.
Today
Hola, hice un depósito de $ 5.000 el 22 de marzo a la 01:28 hs. En su plataforma primero figuró ‘en curso’ y después ‘rechazado’, pero en Mercado Pago la transferencia fue aprobada y enviada correctamente. Necesito que revisen la acreditación o me indiquen dónde quedó imputado el dinero. Adjunto el comprobante de la transferencia para que puedan verificarlo."
Hoy
Hey, I'm sorry to hear about this, but I don't even know which casino you're talking about, and I don't see a receipt here.
Have you tried contacting the payment provider? If the payment didn't go through, you should get the money back. I'd try that first, and I'd also contact the casino to find out what to do in this situation.
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