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User casino reviews (page 37)

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4 years ago
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Clifyyy
1 month ago

What is "very good" please? 😀

1 month ago
deus

Good

Automatic translation:
1 month ago

Excellent

1 month ago
hrus

My account has been deactivated, I don't know why, I've called three times, still nothing.

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Biki1211
1 month ago

Can you please tell me where it happened? Can you tell me a little more about the whole situation so that I can at least get some idea of what might have happened? 

1 month ago
baus

They say my account is linked to another account from my cousin, and that's impossible. We just logged in from the same device, each to our own account. I didn't know that it's forbidden to log in to your account from another device. My account is Biljana 1211 and his is ilija0609

Automatic translation:
Biki1211
1 month ago

Okay so now we know whare the problem is. Usually it is not accepted by casinos that you use same device with your cousin. Every player has to have own device, you shouldn't also play on same wi-fi, so do not use same IP because these problems arise. Now they tell you about multi-accounting which is violation of their rules. In terms they mention it.

Have you tried maybe to tell them you will use different device from now on? Do you have money there or they just closed your account without any money? Also please tell me, which casino is that.

1 month ago
hrus

I hereby want to inform everyone who plays online casinos that they do not even accidentally deposit at Bonuskong.com casino because it is a 100% fake casino, they do not pay out your winnings, in such a way that you have to wait for them to approve your payment for 48 hours, and they automatically reject your request for payment after 40 hours. And so it goes round and round.

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Slaven1976
1 month ago

Hi, so do they ever tell you why your withdrawal keeps getting rejected? How many times has this happened to you, and how long have you been waiting for the money? 

1 month ago
hrus

Now it's already the sixth day, every time 40 hours have passed since the payment request, they automatically cancel the payment with various excuses.

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Slaven1976
1 month ago

What kind of excuses is the casino giving you? We give casinos 14 days to pay out to the player, and if that doesn't happen, we'll try to help you if you're interested.

Has anything changed in those few days?  

1 month ago
hrus

Yes, they have paid out 360 euros so far, I'm still waiting for the 100 euros payment.

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Slaven1976
1 month ago

So all you had to do was wait. I’m sure you’ll get the rest of the money and be satisfied. If that happens, feel free to let me know.

Good luck.🍀

1 month ago
hrus

Another 50 euros paid, I'm still waiting for the last 50 euros.

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Slaven1976
1 month ago

Yeah, I think it is only matter of time and your last 50 will come. 🙂

Enjoy your money.

1 month ago
esus

Hello, I made a deposit of $5,000 on March 22nd at 1:28 AM. On your platform, it first showed as 'in progress' and then 'rejected,' but in Mercado Pago, the transfer was approved and sent successfully. I need you to check the credit or tell me where the money was deposited. I've attached the transfer receipt for you to verify.

Today

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matiasgel
4 weeks ago

Hey, I'm sorry to hear about this, but I don't even know which casino you're talking about, and I don't see a receipt here.

Have you tried contacting the payment provider? If the payment didn't go through, you should get the money back. I'd try that first, and I'd also contact the casino to find out what to do in this situation.

2 weeks ago
jpus

Everyone, CasinoGuru is a useful and helpful resource.

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Ai05MGI1
2 weeks ago

Great, we're glad you feel that way. 🍀😊

Were you able to resolve a complaint with us, or why do you feel that way?

Jaro
2 weeks ago
jpus

Even though there seem to be some unscrupulous people among them, the success rate is high, so I wonder if there's a crew of super lawyers involved, or if people with a strong sense of justice and pride are involved.

I was surprised to see how clearly you summarized my post after seeing that you were already doing it.

The last time I saw it, I was ashamed of my own academic ability. Even with unclear complaints, they don't cut corners, even if the amount is small.


Those who thought it was wonderful,

However, the high ratings in the reviews suggest there are some issues.



The only other complaint was that the last photo they had spent so much time searching for was completely blank, so they included a note about the transaction. I remembered being told that they could only do this much and that I should visit the place where it was sent, so I went to the casino and they greeted me and kindly sent me an email saying that they do not conduct transactions in Japanese.

Otaku are responsible for this statement.

When I pressed them to confirm that they could get it, they reluctantly sent me my payment history, so I'm getting angry and thinking about a rematch.

Inside

I apologize for the long message.

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