Hi, Daniel is not part of the complaint center, so he won't be able to help you. However, someone else from our team will, and I believe they will be able to do so.
In any case, you don't need to give us anything if we manage to help you. It's not about players giving us money, but about everything being fair between the casino and the player.
I'll keep my fingers crossed for you in whatever you're dealing with. 🙂
oh my it's unbelievable that you can't withdraw your winnings at this casino. I've done this so I sent my documents and the extract since February 2nd and I still haven't received any news. The only news is that my documents are not approved because of the passport selfie with the passport text should be clearly visible so many times you've tried and done it there I've said it yourself you can try taking a selfie with the passport with your own phones and check if it's clearly visible or not. I don't know but I just think this casino is sitting and cheating us on our winnings where we don't get our winnings from them we are cheated people or I feel cheated person by that casino And I don't know if I will get my winnings or not. I don't have very high expectations that I will get them because I just feel cheated and deceived
asså det är helt otroligt att man inte kan ta ut sina vinster på det hära kasinot. Jag har gjort så här att jag skickat mina dokumentär och utdraget sen 2 februari och jag har fortfarande inte fått något besked. Enda beskedet är jag för att mina dokumentär är inte godkända på på grund av passet selfie med pass texten ska kunna synas tydligt så många gånger man har försökt och gjort där den jag har sagt det också själv ni kan testa ta en selfie med pass med era egna telefoner och kolla om den syns tydligt eller inte. Jag vet inte men jag tycker bara den här kasinot sitter och lura oss på våra vinster där vi får inte våra vinster av dem vi är lurade människor eller jag känner mig lurad person av den kasinot Och jag vet inte om jag kommer få mina vinster eller inte. Jag har inte så stora förväntningar på att jag kommer få dem för jag känner mig bara lurad och lurad
Thanks, I see you already complained. With luck, we'll see more details in the complaint, hopefully soon.
It seems that the situation is indeed more complex.
My opinion does not matter much, I'd say.
You see, I'm not familiar with the casino or all the events surrounding this matter, but its Safety Index is high, so in my opinion, it would depend on why this problem has occurred in the first place. Don't worry, the complaint has it all covered.
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