ForumGeneral DiscussionNetteler e-wallet

Netteler e-wallet (page 4)

2 years ago by Mco00
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5 months ago

I haven't broken any terms. That's why they don't give any explanation, "for legal reasons". They know that if they accuse me of something, they obviously won't have any arguments to back it up and they are afraid of lawsuits.

Automatic translation:
nanosioannis6
5 months ago

Oh, I see. I always hope for clear statements, but it's usually never such easy. What about asking some non-profit organizations focused on law consultation? Are you aware of any? I know we have a few directly in the city where I live. Since it is a free consultation, I would give it a shot.

On the other hand, I imagine this matter may be, at least from Netteler's perspective tight to some kind of fraud suspicion. I'm not saying you have done something wrong, but due the nature of the issue, it may need a full-scalled lawyer. 🤷‍♀️

I wish I had a better idea.

5 months ago

I am also waiting for a response from the Central Bank of Ireland, where I have filed a complaint. Neteller is controlled by this bank.

Automatic translation:
nanosioannis6
5 months ago

Please let us know whenever you have any progress in your case. We would surely like to know the outcome.

5 months ago

I will let you know.For now, after 47 days of stagnation. The case remains open, Neteller responds. This is an unacceptable and illegal tactic. To keep your money for so long and nothing happens. I hope the Central Bank of Ireland puts her on the bench. I don't know if another friend here has faced a similar problem.

Automatic translation:
nanosioannis6
4 months ago

I keep my fingers crossed.🤞

4 months ago

Friends, today I have good news with Neteller. After my complaint to the Central Bank of Ireland and the submission of a complaint to the international mediation (FSPO), today he opened the account, returned the amount of €139 that he had taken from my account, as a penalty for breach of and it was possible to withdraw my money

At the same time, Neteller apologized to me for the inconvenience and "considered that the amount withheld was due to human error". In addition, they informed me that I can...as a sign of goodwill, use both the Neteller and Skrill accounts again. As you can see, when you are right and you claim it, you are justified. Of course...the Holy One is very much needed..

Automatic translation:
nanosioannis6
4 months ago

So I'm very glad you finally got your money. It's the most important thing and also the added value of being able to use both accounts again. God knows how it would have turned out if you'd left it that way, so it was good of you to take action. 

But will you continue to use Netteler ? 🙂

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