My concern about Pragmatic Play (page 7)

So it's still okay as long as you don't play it for real money and just play it for fun and you can still get something out of it. But I know we've talked about this provider many times before, so I believe it would just be a repeat. 🤷‍♂️

I will tell you how everything happens if you do not know. I personally contacted several well-known online casinos by creating a fake YouTube channel. They offered me to allocate funds for streams, but be careful, you will not be able to withdraw these funds from your account. At the same time, if we take top streamers to whom the casino allocates 1,000,000 dollars per stream, these people twist the total percentage of RTP for real customers, that is, for 1 million spins, the declared return in the slot should be realized, so if the streamer catches max win, then, accordingly, the real players will get less winnings, also streamers systematically take prize places in tournaments, it's all fake, we're being cheated!

We wrote it above, the games are fully manipulated

You are very cool and smart, I have nothing else to say.

I'm still waiting for comments from the representative of Pragmatic Play, I'm waiting for her to join our discussion and give her arguments and comments on the facts I provided above. How is it that top streamers who cannot withdraw funds from their accounts see max win almost every week, and real players cannot win anything big for a year playing with their own funds.

Jelena, please join this discussion and provide your comment

Do you also have something where you wrote to them about it or where you agreed on something like that ? I know a lot of players have a hard heart for this provider, but if someone has that experience, I don't know why they keep playing them. I probably would have quit a long time ago. 😕

They don't like this provider just because he cheats players, if it's okay for you to be cheated for a large amount and you turn around and walk away, that's your business, I'm not going to give them the lost 300,000 euros just like that.

If you read from the first message I wrote when I opened this discussion here, I say that the streamers are favored with huge win sizes from X1000 to X5000 or 10000, without having been in contact with them like you, I understood what is going on. Then you came to actually confirm what I assumed. I hope you get your money, judge, as you say. I don't have the financial ability to lose so much money, the most I could lose is up to €10,000, I must have lost about €1,000 in this service with a €0.40-0.60 push, after disappearing, I only play a lot rare small amounts that are left over when I have to withdraw some profit.

Oh I didn't know you had so much money with this provider. Is it also in a certain casino ? 

Personally, I probably wouldn't play if I felt something was wrong. So if it could be helped, by all means describe your case and let's see what can be done.

My friend, I’m sorry, but it seems you didn’t read my first post at all, I wrote in it that this amount of money was lost in 10 different licensed casinos over 4 years, the second question is that your platform was created simply to advise players not to play with the provider or, on the contrary, to defend the interests of players in controversial situations?

I would also like to add so that the general picture of the situation is clear, that funds in the amount of 300 thousand euros were lost at almost minimum rates, the maximum rates in this provider are about 4 euros, that is, you can approximately understand how many spins were made during the entire time and how many bonus games were purchased when the average cost of one purchased bonus was 15-70 euros

I will also note that in 2022, a written complaint was sent to the company's local office with all the evidence of the company's fraudulent actions, of course no one responded to it, although it was stated in the message that the courier successfully delivered this letter to the company's representatives. And in the last 3 months of my gaming activity in three different casinos in the slots of the provider, about 15,000 euros were lost without any winnings or withdrawals, I have the feeling that the provider simply turned off any returns for me, or as I wrote earlier, this company simply creates and sells layouts of its games, and the casino itself can adjust the return as they like.

I apologize but apparently I forgot about it and that's why I asked. To answer your question simply, if you don't file a complaint that something like this is happening, how should we investigate it ? You have the same opportunity as any other player. 

However, if you just lost money in the casino, although I understand it's a lot of money and nothing else happened, obviously our team won't be able to help. Casinos always have an advantage over players who lose their deposits here, so unfortunately that's the reality. I'm sorry. 

This has been happening for 4 years, I am specifically interested in a dialogue with a representative of the Pragmatic Play company, could you invite someone from this company for a dialogue and comments according to my questions, I need direct communication with them, since they are as classified as possible, like agents of the special services 😂 😂😂

Can I file a complaint directly about the actions of the provider on your site?

I specifically do like Pragmatic games, especially the Floating Dragon collection. However, what you say about 50 Dead spins and then a bonus where you win large amounts... is not entirely true... When you get 10 special bonus spins, in the vast majority of them, you cannot even go beyond x2 multiplier, and in many cases you get only 1 wild or sometimes none and you leave with 0 and then 50-200 spins are waiting for you Dead ahead still hahaha, although I have my strategies. The summary of what I'm saying is that don't trust that if you get a bonus game you're safe.

Except Jelena here, I have no contact to whom I could invite to this conversation, so if she doesn't answer, unfortunately my possibilities are limited. 🤷‍♂️

If you have evidence that the provider or casino has defrauded you of money and you feel aggrieved, then yes. 

However, be forewarned that if it's just that you've lost a lot of money on the provider's games over the years and now you're sorry, you won't be successful in such a case.

I think you should go to court yourself, you have no hope with binary support