ForumGame Providersevolution gaming rejecting bets issues

evolution gaming rejecting bets issues (page 2)

3 years ago by sardapoor
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19595 views 35 replies |
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2 years ago

https://www.unibet.co.uk/casino/livecasino

Unibet have live roulette from pragmatic


2 years ago

I won a bit of money once from a website, anyway after I withdrew a chunk I played with the rest, and I started getting a blank roulette wheel or bets were returned and not going through, as I play martingale it really messed up my game, I complained and they said they couldn’t do anything as the server was in Latvia and they were in Ireland.

2 years ago

I'm facing alot of issue winning amount not adding to my account I'm requesting remove site from king567 cheating customers withdrawal amount winning amount lack of irrespect they cheated my withdrawal get please remove u r site from king567

kannamarelly
2 years ago

Hello, is King567 some sort of casino, please? It is not on our list of casinos.

1 year ago

I know this post is kind of old, but the same thing happened to me on Lightning Roulette few years ago, I bet 500 euro on a number and it got a 500x lightning, the bets were accepted. Suddenly my 500 euro was gone from that number, it dropped and the 500 x 500 euro was not paid out to me. Oh my lord if only I had screen recorder, I have the fasted internet in The Netherlands, they always blame it on connection. It never happened when I lose big only when I'm about to win big. Evolution Gaming needs to be shutdown for real. Of course the casino I played with denied me the money.

ameliajoness043
1 year ago

Evolution Gaming are scum..

1 year ago

I know this post is kind of old, but the same thing happened to me on Lightning Roulette few years ago, I bet 500 euro on a number and it got a 500x lightning, the bets were accepted. Suddenly my 500 euro was gone from that number, it dropped and the 500 x 500 euro was not paid out to me. Oh my lord if only I had screen recorder, I have the fasted internet in The Netherlands, they always blame it on connection. It never happened when I lose big only when I'm about to win big. Evolution Gaming needs to be shutdown for real. Of course the casino I played with denied me the money.

1 year ago

Hello there.

What did you do back then? I mean, I'm trying to figure out what is the best solution, since the gaming history should probably serve as some kind of evidence - provided by the casino of course. Do you believe the game provider cares?

1 year ago

Crazy time they have rejected 4 of my bets and all 4 times it landed on the crazy time! Straight fraud! Scum, highway robbery

lukepcarpenter
1 year ago

Hello.

Evolution Gaming has rejected your four winning bets - did I make it right? I mean, I could use a further explanation, if you don't mind. Any reason given, perhaps?

1 year ago

On the 02/08/2023 at approximately 6.30 am in Australia Timezone, I logged into my rollbit account and I connected to crazy time by evolution gaming. After checking all the previous outcomes, I noticed that crazy time had not popped out for quite some time and decided to start betting big on crazy time in hopes that I caught it somewhere and got a decent pay out or lose my money in a worthwhile gamble. I bet $25 on crazy time and the bet registered and was ecstatic when the top slot which was crazy time x 15 connected with the wheel. I was then brought to the feature where I was prompted to pick a colour and I picked the colour blue and when I saw that green hit 3000x I was a bit disappointed because that would have been a huge epic win for me but I was still happy because I got 375X and would have made $8750 usd in the process. I waited for the winnings but I never received anything and I did not chase it up thinking that their payment system was overwhelmed by the fact that many people won a lot of money and it was going to be delayed. After checking 10 hours later, I noticed the funds had still not been sent to my account and proceeded to contact their live support about the issue. They are claiming that my bet never registered and asked me to check my bet history which to my surprise does not show that bet placed. This is super fraudulent as I know my bet went through on my end and noticed it on the red slip when brought to the feature and even for the fact I was allowed to participate on the feature. What they did is unfair and they are cheating people of honest bets and I think they should be held accountable. I couldn’t believe it when they said that the bet was not registered and believe this is fraud because there is no way that I was allowed to participate and know that my bet was on the table and this isn’t the fi st time I bet on crazy time. I’ve been playing this since 2 years ago. I am really upset and I don’t know what to do. Is there anything I can do to get what I’m owed? This is really cheating people

dunnuwut2000
1 year ago

Hi This is a tough one, it's going to be difficult to prove as the bet doesn't show in your transaction history, I think the one chance is to get your casino to contact evolution gaming and ask them if it registered on their server because you know the exact time you made the bet I think they should be able to check and if so it would have registered the win as well. If the casino won't do it you can contact them yourself just Google contact evolution gaming and their contact details will come up. I think you can phone or email them. Good luck I hope you get it 👍

1 year ago

Same with me - 6times! Missing winnings over 40k! And nothing happens!

where is the support for the players and where are the regulations!

Evolution is not supporting! Boomerang Casino (in my case) neither!

the casino takes your bets - you lose! If you win its a connections issue or software problem! If this is not fraud/scam….

1 year ago

On the 02/08/2023 at approximately 6.30 am in Australia Timezone, I logged into my rollbit account and I connected to crazy time by evolution gaming. After checking all the previous outcomes, I noticed that crazy time had not popped out for quite some time and decided to start betting big on crazy time in hopes that I caught it somewhere and got a decent pay out or lose my money in a worthwhile gamble. I bet $25 on crazy time and the bet registered and was ecstatic when the top slot which was crazy time x 15 connected with the wheel. I was then brought to the feature where I was prompted to pick a colour and I picked the colour blue and when I saw that green hit 3000x I was a bit disappointed because that would have been a huge epic win for me but I was still happy because I got 375X and would have made $8750 usd in the process. I waited for the winnings but I never received anything and I did not chase it up thinking that their payment system was overwhelmed by the fact that many people won a lot of money and it was going to be delayed. After checking 10 hours later, I noticed the funds had still not been sent to my account and proceeded to contact their live support about the issue. They are claiming that my bet never registered and asked me to check my bet history which to my surprise does not show that bet placed. This is super fraudulent as I know my bet went through on my end and noticed it on the red slip when brought to the feature and even for the fact I was allowed to participate on the feature. What they did is unfair and they are cheating people of honest bets and I think they should be held accountable. I couldn’t believe it when they said that the bet was not registered and believe this is fraud because there is no way that I was allowed to participate and know that my bet was on the table and this isn’t the fi st time I bet on crazy time. I’ve been playing this since 2 years ago. I am really upset and I don’t know what to do. Is there anything I can do to get what I’m owed? This is really cheating people

1 year ago

That is very unnerving, and I'm glad you came here to say this aloud.

Sadly, as being said the key point is to prove your bet was legit and thus accepted. If you can't find it in your betting history, I see that as the main struggle. 😕

Well, feel free to submit a complaint, of course:

https://casino.guru/complaints/create

But I'm quite convinced the chances to succeed are low without proving it has actually happened. I mean to confront the casino, we need to support your claim. Otherwise, it has no sense to ask the casino "What has happened?" The same goes for the game provider, I'd say.

Did you caption a video or supportive screenshot, please?

Anyway, I still believe submitting a complaint is a step worth taking, it is free and also informs the rest of the community about the situation you're facing.

What do you think about it, are you in?


Edited by author 1 year ago
1 year ago

Same with me - 6times! Missing winnings over 40k! And nothing happens!

where is the support for the players and where are the regulations!

Evolution is not supporting! Boomerang Casino (in my case) neither!

the casino takes your bets - you lose! If you win its a connections issue or software problem! If this is not fraud/scam….

1 year ago

Hello, I recall the complaint!

I'm posting the link so other players may see the progress made so far:

https://casino.guru/boomerang-casino-player-s-winnings-not-credited-to

I would love to see the statement from the Evolution...

1 year ago


translation

The worst thing is, you get away with it. Of course, consistent with a fraudulent industry, it is much easier to cheat players. But that's going too far - it's a criminal act!


Clear gains gone. Either the casino decides to steal or the provider. I wouldn't be surprised if they flipped the coin for who's next.

no support/lag/slow payouts/addiction exploit.

I've never seen a software/connection issue when I've lost. And I've played thousands of hands in a row

They scam players regarding the cost of foreign currency transactions

A network of offshore companies trying to hide the person behind it. Everything is connected and helps to hide even more.

No regulation / and if there is, it's a joke. I would say that any illegal business out there is more regulated - as they still have some covenants or moral obligations and they know they can't rip off their customers.


However, I have a lot more to say or share, but I'm keeping this for further action...


Dear casino, dear provider! You have my incidents and my missing profits. Pay them off - that's for sure!


It's beyond my imagination what they do to players who play "autoplay mode"!! We'll find out soon - because I'll force them to report every single bet to me!

Automatic translation:
Booyaka28
1 year ago

Ok.

In this case, I'm confident this is not the last time we hear about you and your quest.

Well, the forum will be here.

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