The casino Fairspin Saying that game sessions are under provider investigation which is Evolution gaming.
I was lucky enough to win many times, and gather around $5k.
Now I can not cash out because it seems like Evo don't like seeing me wining a few times.
What should I do ? π
Unfortunately you can't do much at this point. You need to wait until the casino receives additional information from Evolution. I just advise you to ask the casino about an update let's say 1-2x a week to make sure that you'll get the updated info as soon as they receive it from Evolution.
Thanks Daniel - Is there any way to submit complaint against Evolution Gaming, if the results was not to pay me out.
Best Regards
Hello,
I'm quite sure that the responsibility lies on the side of the casino. The game provider just simply provides the games. You should better turn to the commission authority. Fairspin operates under the Curacao license, so if needed you should report to this gaming authority.
Anyway, for how long is your gaming session being checked?
The Evolution Gaming doesn't decide about not paying out the winnings. They just give their statement to the casino, but the casino is the one who decides.
Thank you guys, you are the best! Since 31 Mars, they said, I will get more info in 2 days 7th.
We will be waiting for an update π
Hello,
I wanted to update you! Everything is good, all my withdrawals went thru, and all new ones got paid out instantly.
Thank you for your help π
Hello and thank you for your update!
π We always love to hear such good news!
So, do you still play there?
I still do π had some great wins as well π
Best Regards.
Cool!
you can share some pics if you feel like it. There is a special thread called "screenshots of winnings" π
Hello,
I wanted to update you! Everything is good, all my withdrawals went thru, and all new ones got paid out instantly.
Thank you for your help π
Thank you for coming back and letting us know about it π I'm happy you actually managed to receive it without further issues.
What does a Curacao license bring? The gambling authority there is only on paper.. The license costs β¬30,000.. that's what an average Austrian gambles away every year.. You know yourself that they don't answer..
If the player loses, Evolution doesn't ask because Evolution works well... NURRRR if the player should win... then it's checked... I think it's really cheeky what online casinos are allowed to do
God bless you with all my heart
What does a Curacao license bring? The gambling authority there is only on paper.. The license costs β¬30,000.. that's what an average Austrian gambles away every year.. You know yourself that they don't answer..
If the player loses, Evolution doesn't ask because Evolution works well... NURRRR if the player should win... then it's checked... I think it's really cheeky what online casinos are allowed to do
Well, I won't pretend, I understand why so many players are pissed off by Curacao-licensed casinos.
One should preferably stick with his/her own licensing jurisdiction-allowed casinos. AT- licensed for players from Austria for instance. π
What is there for? π
Well, I donβt know, the Curacao license helped me personally
but the MGA license - they didnβt even try to help, they just still havenβt responded to the complaint. Although MADRE was on my side, the casino still refused to admit guilt and pay.
It's great to hear about a case where the player got helped from the Curacao license authority. What happened there and how did they help you may I ask?
Malta Gaming Authority is useless.
I might forget some of your older posts, but I'm sure you have your own experiences with it, am I correct?
What went wrong? Or better, have you received any reply? π
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