ForumFeedback and SuggestionsCan Casino Guru be trusted?

Can Casino Guru be trusted? (page 2)

3 years ago by Bradk4165
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12165 views 28 replies |
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Ilmari
1 year ago

Hello there,

I can see that you have never submitted any complaints so I'm very pleased that you have such a positive feedback πŸ™‚

1 year ago

Casino Guru is importart for people who want to think like that

alessoivy
1 year ago

Hello,

think like what? πŸ™‚

7 months ago

Just curious how CasinoGuru works and how they make money to run the website and pay 70+ full time professionals. Not that I don’t trust CasinoGuru but if somebody claims to be independent and honest I want to know how things work. (if you trust everybody in this world just based on what they saying your broke in a day πŸ˜‰)

On the site there is a part about the history in that part it says; "February 2017, first earning; 0,13 euro" … earned with what?

RS200
7 months ago

Hello there.

I moved your post to the thread called "Can Casino Guru be trusted?" not to question you about your opinion but to help others with making their own opinions as well. πŸ™‚

Needless to say, Daniel has provided a few responses in the past, I'll try to summarize the subject:

We get offers from various casinos every week. They offer us money for increasing their rating or to start promoting them in TOP casinos for specific markets. We never accept such offers. All the ratings and standings are based on many tests and reviews done by real human-beings (not robots) and we do these tests couple times per year. I'd say that's the main reason why we deserve to be trusted πŸ™‚


Fundings and income:

We created the biggest list of casino reviews in the world and we regularly update this list to make sure that the ratings are still valid.

We recommend different top casinos to players based on where they come from, because for example a casino that is great for German players doesn't need to be too good for players in Argentina etc. So we try to create a unique top casinos list for every country. When players go to play to these casinos and eventually lose, we get a commission from it.

We never tell the players to play in a casino, because you become rich, we actually say that you eventually lose, but we also know there are people who simply love casino games. We believe that it's better for those players to play in decent casinos who will pay the winnings in case the player is simply lucky instead of making stupid excuses and voiding the winnings. That's why CasinoGuru was created - to provide honest online casino reviews.

The income we have also enables us to do a lot of activities that we don't get paid for - for example we have the Complaints resolution centre where we help players to get their winnings from casinos. We don't take any commission for it so when the player gets paid, they get 100% of the amount. We also have an academy for people who'd like to start their carrier in online casinos and even for online casinos workers who'd like to improve in their job.

We also invest into Global Self Exclusion initiative. The goal is to create a tool that would allow players to self-exclude in all casinos in the world (we could use our large casino database for it).

It is really that simple - we get commissions, though I'm personally convinced the process is fair and serves the main principle we hold the most important - to be fair and square - with anyone.

According to the fact the whole company is about to meet at a regular Casino Guru Gathering by the end of September (fully funded by the company), we are not to be broken in a day. πŸ™‚

Not sure who told you so, but to me, it sounds more like a daring wish...πŸ€”

Did I answer your questions?

In any case, let me know if you need anything else.




Radka
7 months ago

So the answer on my question is you get commissions. (from casinos I presume)

Its nice that you are personally convinced that the process is fair but for me the be convinced to I first have to understand how the commission works so how does it work?

Do you get paid for traffic you generate to the casino website or how does it work?

RS200
7 months ago

Hello!

It has been said:

"...So we try to create a unique top casinos list for every country.

When players go to play to these casinos and eventually lose, we get a commission from it."

I believe this is the most important fact. Only top and recommended casinos are actually shown in the list, however, when the safety index is too low, you might see a window saying "find a better casino for you" This is based on the safety index to ensure no one will find risky casinos unless the casino finder is used.

This is where my conviction comes from. πŸ™‚

Radka
7 months ago

Are you getting the same percentage from every casino? Or do you negotiate with every casino separately?

RS200
7 months ago

As far as I know, it varies a lot. Just for a better picture, we are not interested in casinos under a certain safety threshold. Yet especially these ones are strongly convinced they are allowed to buy better ratings by offering special cuts. No way. πŸ™‚ So yes, we approach every casino separately if the safety index allows that.

To others, we explain what they need to improve in order to get their rating higher.

The same sometimes happens with complaints! The Affiliate Team spent a great deal of time explaining that we do not sell anything related to positions, ratings, complaints, user reviews...



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