Zodiac et non paga vincite

Hello everyone, I wanted to ask if there is anyone who is having problems with casinos with Zodiacbet casinos,.

unfortunately I am unable to collect a win of € 15,000, to prevent me from collecting it, I found my registration email replaced by a false one, which I do not recognize. They then warned me that I have a double registration, which is false, and that they will only contact me at the email which is absolutely not mine. This prevents me from accessing the redemption of the premium. Is there anyone who has had this problem, or someone who can help me?

What email address did they replace it with? yours too?

They replaced it with an address that I don't recognize is just similar to mine

original

giuseppe.izzo0@gmail.com

false

giuseppeizzo57@libero.it

I have nothing to do with this address. They tell me I would have replaced it but it is absolutely not true.

It is certainly a ploy to solve without paying the premium. I was wondering if there are lawyers skilled in the matter, because in addition to the failure to win I would also like to have the stress immediately repaid. I am looking for someone on the USA sites willing to help me.

That sounds like an interesting case. Anyway, if you're able to log in, then it's clear that you own the account with the fake emails address so they can verify you this way. You may submit a complaint on our website if they refuse to deal with it. The casino isn't good according to our rating system so I suppose it might me possible they changed the email in order to avoid the payout.

It would be also interesting to contact libero.it regarding the email address. You may find out it doesn't even exist or you may find out it was created after you submitted the withdrawal request.

I don't know how to search for the fake email address. I should contact free and ask for information. I try, I have already done so has to file a complaint on casinoguruit, I hope to resolve it, however I keep the blog updated.

I did the research, and the result is that the address doesn't exist.

They keep changing my email address. It's amazing how you get out of it, and now they want some of the winnings already collected. I'm out of my mind.

Hello there,

Firstly - I deleted both screenshots because there was your full name + date of birth. It's not pretty safe to provide such information so publically.

Please share both in your complaint instead, thank you.

It seems very interesting. If I was the bad guy here and wanted to prevent you from accessing your account I would change the password too.

Let's see if they care to cooperate with us through the complaint.

Hi Radka you have seen very well, in the end trying to access my account, the password is rejected because it is incorrect. They have taken the last step. I'm not saying how I feel but definitely if certain attitudes are as widespread as I see, it is surprising that there is no control body to turn to in these cases. Playing with the knowledge that you can't even recover what little you win is stupid, it shouldn't be how it works.

Oh, I was hoping it will not come to this. 🤨

The casino already earned a bad reputation so I assume it will be quite a debate to prove something or even get some kind of proof.

Let's see what we find out.

I have all contact emails, which I can provide if needed.

I must admit that the attempts they made to avoid payment were also quite childish, the first by replacing my login address with a non-existent address, immediately changing it to another address after they realized the mistake made. I would be curious to know when the second address was created, if it dates back to after my complaint it would be clear proof. Unfortunately I don't have the means to find out. But violating the sacredness of the password is unacceptable. There is a work and a philosophy behind the secrecy of the password, the secrecy of the access so that no one can violate your data and then you get a little pincopallino who simply changes it for you because he has the possibility to do it. I wonder but shouldn't the account password also be inviolable by the casino? And if so, this is a real violation that must be brought to the attention of all participating players and those offering services in the sector.

Good evening

I have a withdrawal problem on this casino can you help me?

I replied to you here in this thread under the casino you are talking about: https://casino.guru/forum/casinos/zodiacbet-casino---general-discussion#post-83358

So it would be best if we develop the conversation mainly there. Thank you