Weltbet payout rejected again

I do not know anymore. Deposited 1000 euros two weeks ago. Nothing without a bonus! Won, wanted to pay out 3000 euros! It does not work! Rollover not felt. All deposits must be wagered twice!!!! Minimum quota 1.6 !!! Done it all! 3000 euros became 6000, again the rollover was too small. 6 became 10,500... then 12,500 again rollover too small! Can't pay out! I'm now at 17,700 euros. My account has been blocked… Withdrawal declined again! Supposedly rollover. I deposited a total of 3700 ! No bonus taken! Total bets of 24000 euros ! Now I can't bet anymore because account got blocked! In live chat they can't tell me anything! And support@weltbet.com I'm just ignored. A week ago they wanted the documents, of course they got them! Now I don't know anymore

Hello,

in this case, I think you should submit a complaint. We are aware of unfair rules applied even when a player plays without any bonuses yet we have not witnessed to being used against players.

But this needs to be checked.

Feel free to use this link: https://casino.guru/complaints/create

I hope we will be able to clarify the situation and help you.

Already did yesterday! With unfulfilled rollovers they just wanted to make me lose the profit again. I asked yes!? How much do I have to put the !? Each time I was given no numbers! But I often got as an answer ! And much ! Got lots of screenshots!

I can see the complaint now, I was not aware of the fact, that your problem is bound to sports betting only 🙁.

Anyway, it seems your winnings are on the way.

Can you confirm you got it, please?

Just wanted to log in! But my account is gone! The money is still on it! And I didn't get my winnings either 😢Support@weltbet.com I'm ignored

That's bad. I'm sorry but as you already know we can't help with issues related to sports betting at the moment.

Sadly, the casino earned a very bad reputation, so I assume they do not care about complaints 🙁.

I think you will be advised to contact licensing authority as the last option, honestly, not sure it will help.

That's account suspension! Has nothing to do with sports betting! All my cash was lost in the casino with absurd bets of 1000, 2000, 3000 euros! Never play casino! And pending payout has been declined.

Why am I being ignored here? This has nothing to do with sports betting... my account was blocked for a few hours! And where I had access again! Was all the money gone! Support@weltbet.com I'm ignored! All the money was gambled away in the casino! I never play casino 

That's criminals

Hello,

I read your complaint, it says:

 "I only play sports betting at Weltbet!"

Now you're saying you lost all in the casino. I can understand that you may lose all in Waltbet and it's the casino but it is a difference between let's say slots and sports betting. Don't you think?

Can you explain, please? I just want to be sure.

As I already told you, this casino has a bad reputation and does not cooperate well with us. So there is no mystery why this casino ignores players as well. 🙁 - they just don't care.

Your complaint is still open so wait for the Complaint Team, please.

Hello,

you are not being ignored, simply put:

We are not a casino and this is a forum, not any live chat 🙂. So we are not all available 24 hours per day + weekends.

Hope you understand.

I didn't play! The team probably lost my money on purpose! In order not to pay it off! Only made sports bets! These bets were made where my account was blocked! Where I had no access ! I haven't lost anything! It was the weltbet team!

Ok thanks got it

It was not me !

It would be nice if the casino guru team would take a closer look at his case and possibly also check it, otherwise none of this really makes sense here..

Try filing a complaint somewhere else, maybe it will bring you something, and the licensing authority is really funny, I have no idea how to prove it

Thanks man !

I got the screenshots from the account lock and live chat ! Prove maybe ip address history! From where was set! But weltbet just ignores the question. I also asked because the down payment was rejected, why and so, no answer either. I've written everywhere from the police in Curacau to the lawyer in Germany! I have the law on my side!

Dear valeripr,

I just have a chat with Petronela about your complaint.

Please answer her question, you can do so here. Thank you.