Volcano Vegas payout (page 2)

Yes, I deposited € 50 and then took the € 50 bonus with me and then played and now have a real € 900 on it without a bonus.

OK, then the standard procedure would be that you request a withdrawal on the same method that you used for the deposit (for example a card). Then they'll probably ask you to send few documents including your ID in order to verify your account.

....which then again will take forever....😂

but congrats with your winnings @Marlon

As already tried several times, but the answers do not go out

Everything goes smoothly with my deposit. The withdrawal remains

I don't know what the cardholder's name is

That there are no payouts. Where is my balance of 530 euros now? How can I still help

Cardholder is the person who owns the card that you used to make deposit. There should be your name 🙂

Good day,

I won an amount of € 500 yesterday, but unfortunately when I want to withdraw my money I have problems and he does not accept the withdrawal. I have completely updated my account with my details. Unfortunately, I cannot confirm my e-mail address and therefore cannot make the payment. I have already written several e-mails to support but have not yet received an answer.

What should I do??

With best regards

mustafa

I think that since it happened yesterday, the best option is to wait. It sometimes takes 48 hours to reply so just give them few days. Does the casino have a live chat support?

Did anyone have a solution? Did the casino pay you?

Hello, I have 500 euros in my account at Vulkan Vegas. The payout was declined because I wasn't verified. Sent them all the documents but they keep sending me it was rejected. The money is never deducted from my account. What can I do?

First set loss limit 50 euros per week. Then sent the documents again and check the pending time of withdrawals procedure. If they keep rejecting lodge the complaint here.

Hi

i have a question about booongo games when ever I played with demo mode I always win bigger amount, just now I played free play in casinoguru website Aztec sun games just one hour I won 20000$. But when I play with real money, is there any software difference between real money and free money mode?

Unfortunately so; not just with Booongo games but most of them.

This is why some casinos took the ability to "fun play/ demo play" as it would ultimately lead people to believe the games are either profitable, or keep your balance sustainable.

Using Stake as an example, I actually complained to the live support and my discord VIP manager (platinum level 4+ account) about Pragmatics bonus buy option on demo mode being heavily manipulated in favour of big wins. Tested on multiple occasions with 10+ buys in a row on demo mode, 7/10 everytime will be highly profitable. The 3/10 that aren’t "highly" profitable will always return 80% of the bonus buy amount.

Thankfully Stake took this fun play "bonus buy" feature off from most of the games offering a bonus buy since it isn’t a reality of gambling. It’s kind of like watching a Rosh stream, buying on demo mode you’ll see Max wins every 20 attempts; 1000x wins every 5-7 attempts (leading you to believe you’ll profit if keep buying)

Hello,

do you still have any pending documents? Your best option is to cooperate and finish the verification process.

If you are not sure what document is missing, ask the casino chat and follow all the instructions. If you don't pass KYC (Know Your Customer) verification you will not get paid your winnings.

If you struggle or get lost, submit the complaint here. But I would suggest trying to cooperate with the casino first.

Hi radka

can you answer my above question? I am looking for casinoguru answer.

Hello Anto1318,

I suggest you're talking about this question:

"i have a question about booongo games when ever I played with demo mode I always win bigger amount, just now I played free play in casinoguru website Aztec sun games just one hour I won 20000$. But when I play with real money, is there any software difference between real money and free money mode?"

It may be, just check whether the game you played in the casino has the same RTP as the free mode you played here. You should also implement how RTP and volatility work. I can see that Aztec Sun has an "unknown" RTP so it may be different from the casino's version.

Feel free to follow Casino Guru's Instagram profile, you'll find a hint there 🙂: https://www.instagram.com/reel/Cc0OUckIEmS/

Thanks

https://www.anwalt.de/rechtstipps/verluste-bei-online-casinos-auch-lieferer-aus-curacao-zur-rueckzahlen-veruhrt-201743.html.

They may be safe, but illegal in Germany because there is no German license. But I think you know that by now. Therefore, it can also happen that they don't pay out because you don't have to. A player is not entitled to a payout from the casino, it just goes both ways if they don't like your face.

Greetings from Bremen

Kai

https://www.anwalt.de/rechtstipps/kein-recht-auf-gewinnausnahmen-wenn-online-casino-ohne-deutsche-licenses-besitzt-199417.html

Of course, this also applies to casinos on Curaçao.

You don't have to pay anything. That should ring all alarm bells.

Greetings from Bremen.

Vulkan Vegas problems with winnings over 300 euros

It's funny that at Vulkan Vegas, small wins are processed immediately and paid out quickly. But when it comes to several hundred or even thousand euros, this casino disappoints me immensely. Withdrawal request, which usually takes 2 hours, is not even accepted after 24 hours. The money stays on the balance sheet in the hope that players will gamble it away again. I like the casino very much but that's not possible. So far I've had all winnings paid out, but the way they violate their own terms and conditions is customer unfriendly.

ID 21216304

Transaction ID: 2b63d9ce-3e4e-4f34-a897-944e4d08248a

So how long did it take to get the winning from this casino in your case? 🤔

If you read this whole thread you'll see that the casino is quite slow at the moment, let's hope that it will improve soon.