take legal action on casino 7 slots

WELL I HOPE THAT ALL THOSE WHO ARE GOING THROUGH A BAD TIME WILL JOIN THIS FORUM AND WHY NOT SAY IT THE HUMILIATION AND FRUSTRATION THAT CASINO 7 SLOTS IS CREATING WITH ITS PLAYERS SINCE NO ONE PAYS THEM AS THEY SHOULD BE OR RIGHT DOESN'T PAY I THINK IT IS A ABUSE AND A SCAM AND IF YOU ACCOMPANY ME TO PLACE THE CORRESPONDING COMPLAINT IN SJC OF CHILE SO THAT THEY TAKE THE APPROPRIATE MEASURES AND DO NOT CONTINUE DECEIVING MORE PEOPLE ATTENTIVE TO THEIR OPINIONS

I believe you should focus on the complaint for now. I'm sorry for the delay though, the whole team is extremely occupied 🙁

Good afternoon, I've been trying to communicate with the platform for a week, I got a prize and it hasn't been deposited yet, the truth is, the executives of 7 slots are super kind in gmail, but I haven't been able to contact a phone number, they ask me to upload the documentation and they send me that it is not clear and the photographs are very clear and I need my profit to be deposited

Hello.

So, the only issue seems to be the photos you need to provide the casino in order to pass the account verification, am I right?

Please make 100% sure the photos show exactly what needs to be visible and readable. Can you perhaps share the casino's explanation or the reason for the rejection? I'll try to help.

Kindly note some documents must be provided in specific forms or formats, not just a simple print screen or picture. Could this be the issue, I wonder?..

I would like to know from someone who HAS RECEIVED THEIR PAYMENT

Hey there. I think I know what you mean, yet it is quite complicated, to be honest. 🙂

I browse those few user reviews we've got on this casino so far - no luck there.

The best results brought the complaint section, needless to say, we're talking about players who initially came here to complain. Their complaints, however, were resolved afterward.

https://casino.guru/complaints/resolved

Can you find those?

Am I assuming correctly you could use some help? What happened? 🤔

He didn't give me any information. In other words, there is no person who has successfully withdrawn their funds. Why don't they change the classification of 7slots casino as a SCAM CASINO? If they are full of complaints and have never paid the money they have earned to their players? I would like to know to whom I should file a formal complaint-complaint- DEMAND. To start taking legal action

I would like to know the following information regarding the 7slots casino

- legal representative

- country where it is established

- And all the associated legal data to carry out

I've been waiting for my payment for almost a month.

I feel you didn't fully understand what I previously wrote. 🙁

If you click the green link, you would see that ALL COMPLAINTS WERE RESOLVED - menaing players were paid.

We are not aware of anyone who did not get paid in the past.

Thus, the casino is given above average safety index - explore the rating here:

https://es.casino.guru/7slots-casino-resena#tab=js-tab-reviews

Woudl be wise to cooperate with Veronica and update the complaint - you can do that right here.

For that I would consult the website and its registration. We do not require such information to rate the casino hence I'm sorry, I do not have these.

I think exactly the same, these online casinos and 7 Slots are a scam, at first when you enter they give you a win so that you fall and then they only take money from you, the bonuses are a pittance only at the beginning, then they ask you to deposit certain amounts to give you a percentage that is minimum.

Really a SCAM and everything is clandestine, if you have problems no one will solve it, I deposited an amount and when I played they took away all my credit, I have complained and they tell me that I waited for a response that to this day I have not received.

The truth is that these online casinos should NOT exist because they are clandestine and also if you have problems you have no way to communicate unless it is by email or messages and receiving a favorable response as a customer is null.

For me, entering this 7 Slots casino was a terrible experience and a waste of money, they are camouflaged companies that only scam.

Hey, I'm sorry to hear about your bad casino experience. 

However, seeing that they took your money and you tried to contact them, you didn't get any explanation as to why this happened and why they have taken your money ? I don't think that's the right approach and even if you did violate something, the casino should have informed you about it. 

So let me know if you found out or not ? 

I'll wait for the answer. 

I tried to withdraw my winnings from the 7 Slots Casino online and it won't allow me, I spoke to support and they told me that now you cannot withdraw profits through Visa or Mastercard and that I can only do so through cryptocurrencies, I do not use that system, it is But it seems very strange to me that YES they accept that one deposit with a visa, they did not give prior notice of said decision they made.

I demand that just as they received my deposits, they also give me what I earned through the same means of payment.

Well, sometimes it happens that the casino can't make a withdrawal using the same method you used to deposit, and unfortunately I have a feeling that it's not something that's uncommon nowadays. 

So as much as I hate to say it, you'll probably have to withdraw by some available method. Have you tried asking them if the problems you have now with visa and mastercard will be removed and if you can wait until it is possible to withdraw using them ?

The truth is I'm furious, casino 7 Slots really are a scam and be very careful, in order to withdraw my money they are asking me to send photos of my bank cards and my identity card, very suspicious since I have withdrawn my winnings before and they didn't ask me those procedures, the operator tells me that if I don't send them that documentation they can't transfer my money to me now, as we are living worldwide with a lot of online scams I am not willing to send such personal information and especially to a site like this where with luck you can communicate with someone only via messages.

Basically, be very careful with these scams and do not give such personal information.

Hello, today they tell me that I can withdraw with a visa but they ask me to send them a photo of my bank cards on both sides and my identity card, which is very suspicious since they had never asked me before and those details are not owed to them. Giving much less in a photo to anyone, you run the risk of being scammed and that is becoming very common, they say it is to prove my identity, very strange, there are other methods or simply my personal passwords that only I should use and that should be their responsibility. suffice

So every time you want to buy online you should send photos of your cards????

Well, casinos often verify their players and sometimes it is at the first withdrawal and sometimes later. Anyway, in almost every casino you have to verify yourself, so it is not unusual and also the documents they ask from you are absolutely ordinary. 

So if you want to withdraw money, you will have to pass this process successfully and cooperate with the casino. 

You think you can do that?

Hello, my identity was verified many months ago and it turns out that now they have processed a lot of my withdrawals. It's been more than 3 weeks and it turns out that now they are asking me for my card information such as payment cards, etc. to prove that I paid.

And it's obvious, I mean, who else?

I have sent them and they are rejected, I already made a complaint, they think they can really help me, this situation is exhausting.