Good afternoon,
Today I received a notification that my bank account had been blocked due to a suspicious transaction, for which someone made a refund request, the transaction in question has the amount of 1700 euros.
I went to the bank to clarify what the problematic transaction was and it was a transaction worth 1700 euros, which I received on the 11th, from the slott website, it can only be from them I do not use this account for any other purpose and the sum of this transaction with another transaction totals the total of a withdrawal that I made at that time, for some reason they paid out the total ammount in two different transactions.
Some observations:
1. My deposits were made using a method called MBWAY, which has a card associated.
2. This transaction I received is for 1700 euros, which is not in the website withdrawal history, I do not know the reason, but I am sure it came from the website as a form of payment from the website side because:
- I do not use this account for other purposes
- That transaction together with another transaction totals the total amount of a withdrawal I made at that time, therefore, for some reason they paid this withdrawal in 2x installments, I do not know the reason, but it's not a coincidence.
- The transaction has a personal name in it, which is a little strange, and I would like to know why this is, the others also had this.
- I received the total amount equivalent to the withdrawals that appear in my account history, but the movements in my account are not equal to the ones that appear in the website history, at least one of the withdrawals was paid in two parts, one part of 1700 and another part of the remaining amount to totalize the total withdrawal amount.
The 1700 part is the one giving problems and my bank got a request for that transaction to be returned.
I contacted the casino chat support and they are denying making that transaction but the only possibility is that that transaction came from them.
Please invistigate this isue and help me.
