Reply to Veronika

Arrived?

Hey there.

Do I understand correctly that you were trying to reply to Veronika in your complaint?

Try to open the link and press "reopen" so she will get notified. In the meantime, I will inform her about your message.

Hi Romi, I wanted to reply to Veronika only and exclusively because she wrote to me, but if it doesn't change anything for you I can leave it like this, the important thing is that she is notified anyway, I'm afraid I won't be able to reply to her anymore, you can't imagine how many I wrote before you received this, I'm not very technological, my son is doing better but he's not there. I hope this can be okay, tell me because I can't take it anymore, my son and I have lost three times as much on other online sites from that unpaid winnings but they haven't given us the money back or even contested it, imagine that. In any case I won this money and it's right that I receive it and give his to my son, he is more pissed off than me for this injustice, tell me what to do, because I did even more than what had to be done, I really feel like I was being made fun of. Let me know Romi, I'm in your hands, if it was 2-300 euros I wouldn't care, but it's almost 8,000 euros, my son is also 100% disabled with assistance and money is never enough when you have serious illnesses, I can send you all his documentation if you want it, let's just solve this case as soon as possible, positively, because I really can't take it anymore, I trust in you and I hope you receive this writing of mine.

Waiting for a positive feedback, I send my warmest regards...Thank you!!

I am sorry for the whole situation you have found yourself in, but unfortunately I am not able to help you much here.

You have to ask to reopen your complaint yourself; otherwise, it will not be processed.

Just sign in to your account and press the reopen button in your complaint.

If you are not able to do so, please send an email to complaint@casino.guru.