1 year ago
The main thing is always to write it in the complaint all the news you have so that Kristina knows about it and to answer her, so that the complaint does not end up as that you did not answer.🙂
ReplyQuote0
The main thing is always to write it in the complaint all the news you have so that Kristina knows about it and to answer her, so that the complaint does not end up as that you did not answer.🙂
According to the complaint the player had filed, he finally got the money, why do you ask?🙂
Because I'm in a similar situation. I have 14.5K in the bank, and three pending withdrawals of €500 each, and this has been the case since March 22.
Thank you for your reply.
Have you also been in contact with the casino and they said why are you waiting over a week? I would say that this casino is not the fastest in paying out, but most of the time it always gives them the money in the end. What payment method did you use?
I would also like to add that we give casinos 14 days, so if they fail to send you money, you can contact us and our team will try to help you.
Do you think you can hang in there?
They tell me it's due to high demand for withdrawal requests, and that my withdrawal is already in the final stages. I used a MasterCard. And for the withdrawal, a bank transfer. If it's true and they pay within 14 days, I'll wait a little longer to see if they do.
Yes, most of the time it's for this time but I don't mean that it has to be 100% like that. I don't work in the casino, I just use the information available in the thread. If 14 days pass, you can file a complaint and we will try to contact the casino.
Good morning, Jaro. Should we wait 14 business days or 14 normal days? I assume they're normal, right? Because if they were business days, we'd be at 20 days, and that's quite a long time. Best regards.
Yes, it can be 14 normal days and then you can file a complaint. Our team will still ask you questions about everything so it will take some time before we contact the casino. So you're thinking straight.🙂
Okay, I'll wait until next Friday to get paid. If not, I'll file a complaint, since it's been 14 days already, and there are three withdrawals of €500 each, plus another €13,000 I have to take out, which at this rate would take forever. And they don't clarify anything in the chat; they always say the same thing: Your withdrawal is being processed, we've had delays, please be patient. And in the meantime, the money won't arrive. Thanks, Jaro.
Hi Jaro, I just filed a complaint with Romi, in the section about Kingmaker Casino. I wanted to let you know, okay? Thank you very much.
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