PARIMATCH = SCAM = BLACK LIST

This site is dishonest. They do not pay withdrawals. The site is SCAM and stole 770.00 USD from me for no reason. PARIMATCH = SCAM = BLACK LIST

I spent more than 1 month playing on this site, made several deposits, made more than a thousand selected bets

My account was already verified, the website had all my documents, identity card, driver's license, deposit slips, selfie holding document in hand close to the face, everything verified

The moment I wished to make a small withdrawal, the website placed my maximum limit to bet 0.00. I was unable to play

And now, when I log into my account, I see that the site has removed all of my balance, approximately 770.00 USD (4404.96 in my local currency)

This is very unfair and dishonest. PariMatch is a scam and I don't recommend it to anyone. Whoever profits will have all the money removed

As long as you are losing and depositing more, nothing happens. But if they win, they will act and steal your money

PARIMATCH = SCAM = BLACK LIST

While I was making deposits and losting my money, playing and losting, all was fine in my account, all full verified and without restritions:

But, when I had some profits in good days and resolved to do a withdrawal part of my balance, all changed, they unverified my account and stole my full balance, approximately 770.00 USD (4404.96 in my local currency). But I done a screenshot of my member area as verified, as evidence above. Then yesterday when I tried to withdraw, they changed my bet maximum for 0,00 amount, I was unable to bet and play there, and my new status member area docs:

Okey, that doesn't sound good, but have you contacted them and asked what's going on? Since your money disappeared and you don't know why, I suppose that you should just ask them for a reason.

I did only through email because they had claimed that my account is revoked and they only said keep on repeating the automated message of the casino reserved the right to revoke any players at at given time when necessary to protect their asset. I am unable to log in so my live chat to demand the reason is not possible and I contacted them repeatedly by email to get the same message that they are sorry to inform me that my account been revoked and they reserve the right to do it in the TandC as stated. And their decision is final and nonreversable thank you for my cooperation and I cursed them out because without telling me the reason of me being revoked since I do not break any rules that is a fact but that's all the same email back same exact words just rob my winning of over 700 and the funny part is I won because I was there to ask them to close my account and opt out with emails since i don't win nothing with couple of my deposit and they offer me to give it a last chance with 30 dollar cash back I had in my account so nothing to loose I do 5 dollar spin cause what the heck an I won they they refuse to pay after all my documents are to my knowledge completed and submitted then they revoked my access the moment I cashout.

I was asked them to close my account cause can't even come up with like couple of deposit just straight losses. So they ask me to just give it a last shot since I do have a 30 cashback to play for free cause of my deposits, So hell with that I do 5 bucks per spin and manage to win 780 go through verification submitted all requirements as asked then the minutes I was done account could not log on.. I thought someone had hacked my account so I keep on trying to reset password and it's said was unsuccessfully then once in a while it seem like I was able to change it cause it prompted password updated but can't not log in then I email support the next day nothing from them and so I ask for supervisor to find out that my account was revoked, I got confirmation number email for my cashout and they claim a representative will contact me...s sorry my word full shit shiiet nobody contacted me and as I submitted request for my account being not able to access they told me 2 days someone will contact me and give me a confirmation number and all but nothing . they rob me and that's is the truth and I never break = any rules they refuesed to give me any reason why I was revoked so I gave them all the profanity emails I could possibly speak of and throw it at them but don't don't give a beep about that.

Isabella Ross (Support) <info@casinosupportcenter.com>

Tue 10/20/2020 2:58 AM

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To: You

Please reply directly to this message

Isabella Ross (Support Center)

Oct 20, 2020, 11:58 AM GMT+2

Hello Wally,

This is Isabella Ross following up on your ticket number 7685967.

We regret to inform you that your casino access has been revoked. The decision is, unfortunately, non-reversible. Any casino account can be closed based solely on our discretion as part of our policies to ensure game fairness, the safekeeping of company assets, and our third-party processors. Your understanding is appreciated.

Regards,

Isabella Ross

ally,Congratulations on your WIN!

Your withdrawal request has been received by Planet 7. Please take a look at our Terms & Conditions for an estimate on withdrawal times.

Important – please make sure you have provided all required documentation – we need it before we can approve your withdrawal!

1. Confirm your identity and address: CLICK HERE

and this the the emails i got as a reply to for info why my account is revoked? this is all i get over and over

REQUIRED DOCUMENTS=

Isabella Ross (Support) <info@casinosupportcenter.com

please help other players to be aware of Planet7 scam so they will not be in the same position like me because it's not worth to get really pissed off because they robbed me in plain site and I can not do anything about that. I wish that this will not happen to anyone so for me i had accepted that I been robbed by them and nothing is worth it for going through with the ordeal not for couple hundred bucks I can't understand Planet7 will go that far to robbed just couple hundred dollars, not worth it I don't get that.

I don't understand this. The thread from Ivsan is about Parimatch casino, but what you're describing here isn't about Parimatch, but about Planet7?

Anyway, we claim in CasinoGuru that if a casino closes your account and you still have some positive balance, they should give you the reason why they did it. You should have the possibility to defend yourself. We can try to look into the case if you submit it here https://casino.guru/complaints

my bad i was not that computer savy and i thought this posting was for me so I replied i do am sorry for my mistake

Never mind. I could move your posts to another thread if you had one, but I don't see any threads or posts previously created by you. Anyways, I really suggest you to create the complaint. We can try to contact the casino and ask for the reason why your account was closed.

While I was making deposits and losting my money, playing and losting, all was fine in my account, all full verified and without restritions:

But, when I had some profits in good days and resolved to do a withdrawal part of my balance, all changed, they unverified my account and stole my full balance, approximately 770.00 USD (4404.96 in my local currency). But I done a screenshot of my member area as verified, as evidence above. Then yesterday when I tried to withdraw, they changed my bet maximum for 0,00 amount, I was unable to bet and play there, and my new status member area docs:

It's great that you took a screenshot of it, but have you contacted the casino and asked why they did it? Of course it looks very suspicious, but maybe they had some reason for it.

Hi, Daniel, they are dishonest and only ignore me

Hi, friends, good evening

This casino company is dishonest. While I was losting my money with my deposits, nothing happened with my account, it was verified and I did can to play normally

But, when I had success in some plays, this scam company unverified my account, cancelled my winnings and spoke me for to withdraw only my deposits amounts

This sounds bad. I want my account reopened and my money. I won playing honestly for long time, long days and weeks playing there

If I am not more welcome for Parimatch, it's ok, you have this in rules. but what I cannot to accept happy is you to stole my money which I won playing honestly with my deposits

If you not wish I playing on your company, at least you must to pay my full balance, my honest winnings, the amount aproximatelly 770.00 USD (4404.96 in my local currency of account) to my method payment Neteller

I am waiting a resolution and my money in my ewallet. Be honest with me and honour the fair play in the gambling

I can see you already submitted a complaint here https://casino.guru/parimatch-casino-player-s-winnings-have-been-cancelled Now we have to wait if the casino replies or not.

Hello, good morning

I don't know what else to do. I've tried all forms of contact and explanations

My account was fully verified before I started playing and making deposits there

Only when I tried to withdraw a portion of my balance did they make the account unverified, pay only my deposit and remove all my earnings (approximately 700usd)

I would like to resolve the case, have my winnings credited to my account Parimatch or then to my e-wallet used for to deposit, in case they recognize that they have made a mistake on my account as only single incovenience

I hope they pay my money that I won by playing honestly for several days, so that I can continue to play there if it is still possible, or if it is not possible for me to find another site to play with my money

I can see that the time period for their reply was extended. If they fail to reply, they'll probably get "black points", which will decrease their rating on our website. Unfortunately that's the only thing we can do when the casino doesn't communicate.

Since the casino owns the license in Curaçao, you still have the option to contact the licensing authority.

Here the choice of baccarat tables is huge. Poker and blackjack are also popular. I tried many different platforms and came across ones with good output, but unfortunately many had issues with withdrawing money. Now my choice is Parimatch. This is the best option among those where I played.

I honestly hope you will not face any issues there.

This casino does not respond to players' complaints so it now has a questionable reputation.

I discovered and liked Parimatch long ago. A lot of time has passed since then, but the site has become even better and more convenient for me. The selection has become larger. They always have some novelties and bonuses.

I never had problems with pm, seems decent to me.

That's good. Hopefully, it stays this way 🙂