HomeForumComplaints DiscussionNo winnings will be paid out.

No winnings will be paid out.

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3 weeks ago
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3 weeks ago
deus

I won €1300 on Maximalbet and requested a withdrawal on May 17th. To this day, I haven't received any money. It's still being processed, and I also won free spins on a €2.50 stake. This game is no longer loading on the site. Despite multiple inquiries, the casino keeps giving me the same response: "Please be patient." Can anyone offer any advice on how to proceed?

Automatic translation:
Nikolic
2 weeks ago

I already replied to you in other thread you made, so I will stay there to communicate with you.

2 weeks ago
deus

Hello, what happens next? Will you contact the casino or should I wait? Regards, Nikolic

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Jaroslav
2 weeks ago

Can anyone tell me how to get an account closed on maximalbet they dont pay out your winnings and wont close account after 30 emails saying I had gambling problems

Cabra54
2 weeks ago

I'm sorry to hear you're dealing with this situation. If you've already sent around 30 emails explaining that you have a gambling problem and want your account closed, it's understandable that you're frustrated.

Can I ask which contact methods you've tried? Did you only send emails, or did you also contact them through live chat? If you've tried both and still haven't received any meaningful response, that's definitely concerning.

In that case, I'd recommend submitting a complaint through our website. Our complaint team can review your case and try to contact the casino on your behalf. An account closure request, especially one related to responsible gambling, should certainly not take this long.

Hopefully, we'll be able to assist you in getting this resolved.

2 weeks ago

I cannot find maximalbet on your site i have tried everything with them live chat everyday for weeks emailed everyday as week I gave up now they just keep sending me free bonuses knowing ill lodge more money

2 weeks ago
deus

Hello,

I hope you can help me. I'm having a problem with Casino Maximalbet. My withdrawal has been stuck in "processing" status for over a month and I still haven't received my money.

I have contacted support multiple times, but have not yet received a solution or any concrete information. Therefore, I would like to ask you to review my case and assist me in receiving my outstanding payment.

If needed, I can provide you with all relevant information, screenshots, and my username.

Automatic translation:
2 weeks ago

I cannot find maximalbet on your site i have tried everything with them live chat everyday for weeks emailed everyday as week I gave up now they just keep sending me free bonuses knowing ill lodge more money

2 weeks ago

Hello, it happens, but there is a way around it: just use the option "the casino is not in the list," and you can then proceed further with the complaint. Based on what you shared thus far, maybe asking someone close to help you change passwords and restrict access could be worth a try. Or use app blocking for gambling-related websites, what do you think?

2 weeks ago
deus

Hello,

I hope you can help me. I'm having a problem with Casino Maximalbet. My withdrawal has been stuck in "processing" status for over a month and I still haven't received my money.

I have contacted support multiple times, but have not yet received a solution or any concrete information. Therefore, I would like to ask you to review my case and assist me in receiving my outstanding payment.

If needed, I can provide you with all relevant information, screenshots, and my username.

Automatic translation:
2 weeks ago

Hello, we will surely help gladly; just submit the complaint request the same way you did the last time. Because it's very unlikely the casino will be in the list yet, choose the option "the casino is not in the list."

I hope there is a way to fix it with casinos' cooperation.

Maverick2026 deleted the post
Maverick2026 deleted the post
6 days ago

Has anyone received a withdrawal from MaximalBet?? Or is this a scam site?

6 days ago
deus

Unfortunately, I haven't received anything yet; I've been waiting since May 17th.

Automatic translation:
Nikolic
6 days ago

Sorry to hear that mate, What are they saying?

6 days ago
deus

I'm waiting, I have no idea what will come of it.

Automatic translation:
6 days ago

Very long time🙁

4 days ago

ANYINE BEEN PAID YET?

I managed to get through to a human on the live chat today and was told my withdrawal should be processed around the 21-day mark. 🤷‍♂️

I’m still highly sceptical, but I thought I’d let everyone here know.

At first I thought the chat was just another bot, but after waiting I was eventually connected to a real person. I asked a few questions to make sure it wasn’t AI, and they assured me the payout is still being processed.

out of interest, the guys that are waiting for payout is you account saying verified and no bonuses ??


I’ll keep everyone updated.

4 days ago

Someone please help me get this account closed im struggling with gambling addiction and they just wont close account ive lost everything in my bank account now to them im begging for help here

Cabra54
2 days ago

Hello, I'm truly sorry to say this, but we are talking about a casino with almost zero safety index and no license. I'd say the situation is no longer about what you can expect from the operator but about what's possible on your side because this operator won't help you, I wager. Delete the email address, or ask someone you can trust to reset your password to both casinos and associated mailboxes; block 2FA if that's active so you can never get the code again, change your phone number... I mean, try whatever it takes, please.

Call the support line to find people who can help you stay in control:

+353 1 872 1133

+354 87 262 2804

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