NationalBet KYC Concerns (page 2)

I did contact Kahnawake Gaming Commission and was told they can’t help.

I did eventually get my winnings after extensive involvement from casino guru and the Nationalbet manager making a one off exception to release my winnings.

got my wheelchair fixed with the winnings So worked out well in the end.

Thank you for sharing your experience, it's interesting. The Kanawake Commission doesn't do anything, Casinoguru can sort it out.

I'd rather stay away from that store, it sounds like too many headaches.

So Kahnawake justified the casino's absurd KYC verification requirements? Absurd.

Can you show the commission's response, please?

Do you also have the contact details of the Nationalbet director?

No withdrawals requested so far because I need to pass KYC verification first.

Oh, alright. I thought they started the verification after your withdrawal request.

So, how is it going?

Everything's stopped. There's no KYC update, so my account isn't verified yet.

When did they start with the verification process, though, and have you provided everything they asked for already?

When was the last time you heard from them?

The verification process started on Friday and I provided everything they asked for but I haven't heard anything since.

Yeah, that must be really frustrating if they don't communicate and don't inform you about what is going on.

Is there any information regarding the verification process in your casino account, at least?

In what state does it say it is?

And can you set it up again? So you don't play?

Did you confront them when they revoked it? Keep screenshots of everything. You never know when you will need them.

Hello,

I believe we will learn more from your complaint. Thank you for sharing. Please note that Trustpilot focuses solely on reviews rather than complaints. So it is actually not as verified as one may think. In any case, thanks for those suggestions. You know that blacklisting has never been an option here since this isn't your first account. But that's ok. I recognized this recommendation as a sort of broader expression, very popular these days.

is national bet site down?? been playing for months never had issue always got my winnings in two days last Friday won 800 and wasnt approved and now cant access to website no emails showing no domain exist so no email address exist anymore have emails my withdrawal will be approved soon and now dont know if site really down or they just block me or my ip address

Hello, as far as we know, the casino is currently under maintenance. I assume no IP block has been set up.

https://casino.guru/nationalbet-casino-review 👈 Can you access its review, please?

Hi everyone, I just want to say that my experience is very good...

They

I desperately need some help, for over a week now Nationalbet have been holding my withdrawal. I have a large amount of money which is owed to me. I know all about their sister companies etc but I’m trying to do things fairly and give them an opportunity to put things right. They have not been helpful at all even though my account had been fully verified and I have withdrawn money in the past which has got to my bank account. I have screenshot evidence of all conversations and even my balance and pending withdrawal which they haven’t paid out, they kept saying my withdrawal is being processed but nothing comes of it. This really is unfair and very upsetting and I need this resolved and money transferred to me as it’s mine.

Same situation, they have scammed us and the red flags were in front of our eyes...

Hey, it might be a good idea to describe your experience in more depth.

In addition, according to the latest information and an email sent by the player, the casino will apparently not be accessible.

This is your first post, so describe it in more detail.