ForumComplaints DiscussionNational casino does not pay out

National casino does not pay out

3 years ago by Fatih
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3780 views 2 replies |
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3 years ago

Has anyone had experience with this casino licensed from curacao? I've been waiting for my payout for over a week, it is always said you are in the queue please be patient. I'm already verified. I really don't know anymore….

Automatic translation:
Fatih
3 years ago

Unfortunately I can see that we have quite a high amount of similar complaints against the casino group. You can take a look here: https://casino.guru/national-casino-review#tab=js-tab-reputation

On the other hand, 5 days aren't that much. Many casinos have issues with sending money to German players due to the new restrictions and law in Germany. It possible that they're just trying to figure out how to send it to you. They're not the only casino that has to deal with the new German law and restrictions.

Edited by author 3 years ago
Daniel
3 years ago

Nevertheless, it is not normal that I have to wait 9 days for 1,600 euros. Although the site makes a serious impression, I am very disappointed and really don't know what to do next.

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