HomeForumComplaints DiscussionI won 13000 euros on Legiano.com but they blocked my withdrawals

I won 13000 euros on Legiano.com but they blocked my withdrawals

 by Giovannajolla
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872 views 7 replies |
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Hi yesterday I reloaded 130 euros on Legiano they gave me a 150% bonus I magically won 13000 euros. Once I turned the bonus I withdraw the first 500 with funid and this morning I see that they blocked my withdrawals without even asking me to verify my documents

Automatic translation:

Have you been playing with too high bets? When playing with bonuses, the bet limit is usually 2-5 euros.

Automatic translation:
Seppo14

I played with a maximum of 5 euros, but they set the limit themselves

Automatic translation:

Really sad! I hate it when someone wins and the casino doesn't share in the player's joy at all. Usually they say they are happy when a player wins, but some casinos apparently don't like it at all if someone wins a lot from them.

Edited
Automatic translation:
Seppo14

Especially if you win with a bonus given by them but it seems really unfair to me I have thrown away a lot of money and I am really sad once it makes me recover something this happens I am really depressed

Automatic translation:

Hi yesterday I reloaded 130 euros on Legiano they gave me a 150% bonus I magically won 13000 euros. Once I turned the bonus I withdraw the first 500 with funid and this morning I see that they blocked my withdrawals without even asking me to verify my documents

Automatic translation:

Hi!

I'm sorry to see you have troubles withdrawing the money. Have you received an email explaining the situation, perhaps? Or, when you try to access the casino account, are you getting a pop-up or warning, please? I would love to come up with something hopeful, but it is always a bit complicated without any clues.

Speaking of which, did I understand well that the max bet has been changed and was perhaps used for voiding the money won with the bonus? I'm truly not certain so I prefer to ask.


Radka

Hi I have not received any email when I try to withdraw it says that withdrawals have been blocked.

no the maximum bet has not been changed. Nothing happened during the games. I played the slots with a maximum bet of 5 euros and I rolled over the bonus. Then I withdraw the first 500 euros on funid and everything is ok. The next morning I find the screen with blocked withdrawals.

Automatic translation:
Giovannajolla

Oh, I see. So, from your perspective, nothing has indicated problems until the casino has blocked the withdrawals. Can you still access your account or contact casino support, please? Although in the complaint I spotted a mention about funID which in my opinion, is not a very reliable app based on the poor-quality fake winning videos I saw across various applications. But that is just my point of view; I didn't use it.

Read this thread about fake bonuses 👈

In any case, I still think the casino should get you some feedback. Yet in accordance with other players with delayed payments, I guess it takes more than usual. Did you see this thread 👈 too?


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