I try to verify identity in Mr bet and it fails

Hello!

I have been trying to withdraw my winnings in an online machine from the provider Mr.bet, I read situations with identity verification. I've had problems with it too. It does not allow me to edit and practically forces me to insert credit card information.

I would like to know if it is possible to know the reason for the rejections since I only want to withdraw a prize that I won

Are you referring to the situation with this casino? If they ask you to send your credit card information as part of your account verification, this is one option that casinos use to verify your identity. However, be sure not to send them your full credit card details. Serious casinos only need to send a credit card when the middle numbers can be covered + you don't have to send the back side of the credit card. I also want to ask you if you asked the casino about the reason for the rejection? How long do you solve this problem?