Hi, that's what I call a long wait. But don't worry, we have specialists for this. If the casino is able to communicate, our Team will try to help you.
Just to be sure, are we talking about ZetCasino 👈? There are more than one. And did they at least manage to fully verify your account there?
Anyway, you can file a complaint via this link 👈. If something is unclear or you encounter a problem, feel free to ask. We'll be back in action on Monday.
Ahoj, tak tomu říkám dlouhé čekání. Ale neboj se, na tohle máme u nás specialisty. Pokud bude casino schopno komunikovat, pokusí se Ti náš Tým pomoci.
Jen pro jistotu, bavíme se o ZetCasinu 👈? Ono je jich víc. A zvládli Ti tam aspoň plně ověřit účet?
Každopádně, stížnost můžeš zadat přes tento link 👈. Pokud něco nebude jasné nebo narazíš na problém, klidně se ptej. V Pondělí jsme zpět v akci.
Yes, about the time. My account is verified, I have made withdrawals there several times without any problems and within 3 days I had the money in my account. The casino communicates but keeps giving the same answers like the financial department has a lot of withdrawals to verify and that I shouldn't worry that the money will definitely be sent after checking. I entered the withdrawal here on 13.1 and still nothing.
Ano o zetcasinu. Ucet mam overeny, nekolikrat jsem tam bez problému vybirala a do 3dnu jsem mela penize na ucte. Casino komunikuje ale porad dokola stejne odpovědi typu ze financni oddeleni ma spoustu vyberu k overeni a ze se nemam obavat ze penize urcite po kontrole poslou. Vyber sem zadavala 13.1 a stale nic.
Hi, I have to honestly say that the screenshots on the other hand make sense. If the casino is late, they simply have to get out of it. No amount of impulse from the evening - such as a complaint - will help them. These situations are simply about waiting. Although I am very aware of how it may sound at first glance.
I think we'll see as part of the complaint, just try to hold on.
Ahoj, musím upřímně říct že ty screenshoty na druhou stranu dávají smysl. Pokud je casino ve spozdění, tak se z toho prostě musí vyhrabat. K tomu jim žádný impuls z večí - tedy třeba stížnost - těžko pomůže. Tyhle situace jsou prostě o čekání. I když si velmi dobře uvědomuji, jak to může na první pohled znít.
Myslím, že uvidíme v rámci té stížnosti, zkus to ještě vydržet.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.