I can cancel the withdrawal at any time, that is, I generally doubt that they are trying to withdraw my money. In the support chat, they cannot give a reason, they just say to wait, no one knows how long. Here is such nonsense they write "This seems to be a temporary technical issue on the part of the payment system (processor). Our specialists are more qualified to determine the root cause of the problem and solve it, so we turned to them with a request.
We always do our best to resolve such issues as soon as possible, this is a priority for us.
We'll let you know as soon as we have an update."
Update. I received a message on my phone that the withdrawal failed and the withdrawal was canceled. Now, when creating a withdrawal request, it is immediately canceled, support says that they have technical problems and have to wait, although they have no problems with the deposit and how long it will take they cannot answer.
Update. I received a message on my phone that the withdrawal failed and was cancelled. Now when creating a withdrawal request it is canceled immediately, support says they have technical problems and have to wait, although they have no problem with the deposit and how long it will take they can't answer.
Update. I received a message on my phone that the withdrawal failed and the withdrawal was canceled. Now, when creating a withdrawal request, it is immediately canceled, support says that they have technical problems and have to wait, although they have no problems with the deposit and how long it will take they cannot answer.
Обновление. Я получил сообщение на телефон, что вывести средства не получилось и вывод отменили. Теперь при создании запроса на вывод, он сразу же отменяется, поддержка говорит что у них технические проблемы и надо ждать, хотя с депозитом у них никаких проблем нет и сколько времени это займет они ответить не могут.
Hello,
The casino may face an issue at the moment. No one outside the casino can tell you whether this is the case, at least the casino told you something. I would consider Betmaster as an honest casino, so I guess you should wait a bit.
Have you noticed that no company verifies incoming transactions? If you pay at the gas station, does the staff verify your card? Deposits work differently than withdrawals.
Let me know how you proceed.
The issue is resolved, I was able to withdraw money in another way. But the withdrawal of LTC still does not work.
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