HomeForumComplaints DiscussionDoes anyone else believe this platform is in favor of online casinos?

Does anyone else believe this platform is in favor of online casinos? (page 2)

7,699 views 63 replies |
6 months ago
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6 months ago
esus

I told you, 3 days to rate and 8 to ask me a question that already existed, I think it's horribly wrong, I'm very, very disappointed with Casino Guru, the quality is terrible

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josemanuelmartinez
6 months ago

No, it's not always like that. People have vacations and stuff. Even so, they still come here and try to resolve complaints as quickly as they can. Also, you're not the only one with a complaint. If you can't be patient, then you don't need to ask us for help. 

If you sent something that was blurry, unfortunately, you will need to send it again.

6 months ago

No, it's not always like that. People have vacations and stuff. Even so, they still come here and try to resolve complaints as quickly as they can. Also, you're not the only one with a complaint. If you can't be patient, then you don't need to ask us for help. 

If you sent something that was blurry, unfortunately, you will need to send it again.

6 months ago
esus

I never send anything blurry, it's impossible for me to see it perfectly and her not. I told you that when I got back I would ask for something that's already done and there's the proof. The vacation was supposed to start this week, not 10 days ago.

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josemanuelmartinez
6 months ago

If they write to you that it's blurry and needs to be redone, it means it needs to be redone.

If you don't like the help you're getting, you can try to get it elsewhere. 

6 months ago

If they write to you that it's blurry and needs to be redone, it means it needs to be redone.

If you don't like the help you're getting, you can try to get it elsewhere. 

6 months ago
esus

I assure you that if I knew of another place, I would have done it a long time ago because I am very dissatisfied with Casino Guru's work.

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6 months ago
ptus

Casino guru receives commissions from casinos.


see my complaint! Veronika asks for things over and over again, and for the second time she doesn't reply on time!


she keeps extending the deadline for replying.


shame on me for believing this!


it's like casinos, shameful!


look at the results of the complaints look!!!

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NunoPT
6 months ago

There's no need to write this in a million different threads. We're constantly trying to help you, and all you do is complain everywhere.

I understand that sometimes the process takes longer, but when the timer on your complaint is extended, there's always a reason for it. 

I've already explained this to you.

Jaroslav
6 months ago
esus

I think he's right and you can't hide the evidence much longer, casino guru. The same thing happens to me, weeks and weeks of useless questions and no results, unfortunately.

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6 months ago

There's no need to write this in a million different threads. We're constantly trying to help you, and all you do is complain everywhere.

I understand that sometimes the process takes longer, but when the timer on your complaint is extended, there's always a reason for it. 

I've already explained this to you.

6 months ago
esus

Last week the deadline was extended for another week because Veronica was supposed to be on vacation, the time has passed and I still haven't received a response. file

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6 months ago
ptus

Veronika must go!


Casino Guru must be denounced!

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josemanuelmartinez
6 months ago

Dear user, It is quite common that people take vacations from work during the festival season. I would like to remind you that we have been supporting you for free. I understand you perhaps expected something else, but this is less than 25 people for more than 1k open complaints.

Please be patient.

6 months ago
ptus

Veronika must go!


Casino Guru must be denounced!

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6 months ago

Well, if Veronika leaves as you suggest, the first stage of your case would take much longer anyway.

Please save your judges. If you have something concrete to say, we will gladly look at it.

Best of luck with your free complaint.

Edited
6 months ago
ptus

Veronika's Christmas starts in September 😂


be professional and above all impartial!

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NunoPT
6 months ago

Exactly. Cool, we understand each other because such posts will be deleted if you won't calm down and keep responding in such a childish manner.

We are all adults here; frustration is okay, but not as the only way of responding. If you want to say something, focus on facts, please.



Radka
6 months ago
esus

See the facts here file

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6 months ago
esus

What he says is true, and if you're doing it for free, that's your problem. Why do nothing? At least don't deceive us.

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6 months ago
ptus

I'm in treatment for addiction and depression!


22bet already replied to Casino guru and Casino guru never replied again....


Anyway! I don't know what to say...

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NunoPT
6 months ago
esus

Nothing more to say, Nuno. We can both put this garbage behind us. If you quit, I'll quit too. If my complaint isn't resolved, fuck them, we'll just move on with our lives.

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6 months ago
ptus

If the complaints are not resolved, we can file a joint complaint with the authorities

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NunoPT
6 months ago
esus

Be careful because they'll file a complaint as if it weren't even there; it already happened to me once.

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