Forum Complaints Discussion Delete complaint how?

Delete complaint how?

1 year ago wennertom
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1675 views 6 replies |
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1 year ago

Hello, I would like to delete my complaint. But how does it work? I wrote 2 emails to Casinoguru. No answer. Thank you

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wennertom 1 year ago

Hello Wennertom.

I am not sure where you wrote, but the best is to write your request directly into the complaint. If your complaint is solved, we can simply mark it as solved. We do not delete the complaints if there is no good reason for it - however, we offer anonymization if players request it. Please let me know about which complaint are you talking about and if anonymization is Ok for you.

1 week ago

YOU SHOULD DELETE MY ACCOUNT WITH YOU AT GASINO GUR U OTHERWISE I WILL CONTACT YOUR DATA PRIVACY OFFICER!

Edited by author 1 week ago
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Anonymized249 1 week ago

Well, this is your first post on the forum, meaning nobody - me included has a clue what seems to be wrong.

Do I understand correctly, that you wish your Casino Guru account to be deleted?

I checked your last (unjustified) complaint, there you wrote 2 months ago:

"no Many Thanks. You can close the complaint case."

Kindly note that this does not mean we are entitled to close your account.

Let us know what you desire, please.

1 week ago

ARE YOU PUSHING ME? HOW MANY SHOULD I REPEAT MYSELF?!!!! CLOSE THE CASINO GURU ACCOUNT!

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1 week ago

THEY DO NOT RESPONSE TO MY MAILS AND PLEASE OFFER IN YOUR SETTINGS THAT YOU CAN CLOSE THE ACCOUNT!

Edited by author 1 week ago
Automatic translation:
Anonymized249 1 week ago

Hello, I am closing your account now. Stay well

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