I would like to share my experiences with Boomerang Casino here and also ask for advice.
Over a longer period, I deposited between €10,000 and €15,000 at Boomerang. Like many other players, I eventually dreamed of hitting a really big win. And that's exactly what happened: through various games and live roulette, I won a total of around €322,000.
At first glance, this sounds like a success story. However, the real problem begins with the payouts. Although my balance is in my player account, the payouts are only made in very small monthly installments. With a total of €322,000, it would take years to withdraw all the money.
What's particularly frustrating is the lack of concrete answers. Support refers to internal processes, VIP managers can't offer any binding solutions, and despite complaints through various channels, the situation doesn't seem to change.
Therefore, I ask myself: What would you do in my situation? Are there any experiences with similar cases or ways to reach a faster and fairer solution?
My intention is not to badmouth the casino. The winnings were credited correctly. My only problem is the extremely slow payout of such a large sum of money.
