HomeForumComplaints DiscussionBets not received and they still took the funds

Bets not received and they still took the funds (page 2)

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5 days ago
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2 days ago

Sorry lucky hill is not the problem its pragmatic i didnt want to give lucky hill in trouble when it was pragmatic so thats ehy I close it did I do something wrong by going that?

2 days ago

I advised you with opening the complaint and you closed it. You told me it's resolved and now you are telling me it's not the case. 🙂 Why?

The thing that you can't withdraw money from this casino is not problem of PragmaticPlay. I hope you understand that.

Regarding your second post, I really don't know what you mean.

2 days ago

Im sorry I didnt know that but thank you I want to reopened this case with pragmatic cause it happen again with them.

Regarding the second post can you let me knoe when which one? Atm I got two case 1 with pragmatic and one with luckydreams.

AloneInAus
2 days ago

I understand that you didn't want to get the casino into trouble, but just because you're filing a complaint doesn't necessarily mean you've gotten the casino into trouble.

As for the Pragmatic Play provider, it's not possible to file a complaint against them here. Complaints can only be filed against the casino.

So I’d like to know what this game provider did if you want to file a complaint against them.

In other words, if it’s not against the casino, reopening the case won’t be possible.

Try to describe it for me please. I mean about Pragmatic Play.

2 days ago

I understand that you didn't want to get the casino into trouble, but just because you're filing a complaint doesn't necessarily mean you've gotten the casino into trouble.

As for the Pragmatic Play provider, it's not possible to file a complaint against them here. Complaints can only be filed against the casino.

So I’d like to know what this game provider did if you want to file a complaint against them.

In other words, if it’s not against the casino, reopening the case won’t be possible.

Try to describe it for me please. I mean about Pragmatic Play.

2 days ago

Yeah go for it get this done for me like i said your the voice for us normal people.

2 days ago

So csn i reopen the case? Or its not possible?

2 days ago

So csn i reopen the case? Or its not possible?

2 days ago

Honestly go for it let help me get this back off the casino cause I realise im VIP there but they didnt support about my matter they kept telling bets were accounts when all 8 to 9 rounds there technical issues but they claimed otherwise when it clearly say bets not accepted and something didnt click you can bet next round. I got photo and proof its a technical issues. Let's open this case again. Im sorry Jaro but lets go this thsnk you for helping me again.

2 days ago

Honestly go for it let help me get this back off the casino cause I realise im VIP there but they didnt support about my matter they kept telling bets were accounts when all 8 to 9 rounds there technical issues but they claimed otherwise when it clearly say bets not accepted and something didnt click you can bet next round. I got photo and proof its a technical issues. Let's open this case again. Im sorry Jaro but lets go this thsnk you for helping me again.

2 days ago

Let's me knoe if you need more proof of photos and rounds i got alot to share to make my claim more stronger.

AloneInAus
yesterday

Please open your complaint and write to Tomas to let him know that you'd like to have it reopened because you're still having the problem. We'll see what he says. 

yesterday

Please open your complaint and write to Tomas to let him know that you'd like to have it reopened because you're still having the problem. We'll see what he says. 

yesterday

Yep I judt email Tomas thsnk you

AloneInAus
yesterday

You are welcome. 🙂

Hope everything will be okay.

yesterday

You are welcome. 🙂

Hope everything will be okay.

yesterday

Emailed him where do you want me to write it cause when I click and complaint and I go to that complaint?There's nowhere I can write except to hisEmailed him where do you want me to write it cause when I click and complaint and I go to that complaint? There's nowhere I can write accept to his email.

AloneInAus
yesterday

Please, hold on a bit. 😀

Try to check after yourself what you are writing. Not much of that make sense. 🙂

It's okay, just type what you want but little bit slower.

Regarding the reopen, just write to Toma's email about it and he will answer you.

18 hours ago

I have his has not reply back i sent h I m everything I got too 😢

yesterday

Please, hold on a bit. 😀

Try to check after yourself what you are writing. Not much of that make sense. 🙂

It's okay, just type what you want but little bit slower.

Regarding the reopen, just write to Toma's email about it and he will answer you.

16 hours ago

Please reach out to Tomas tell him to delete all the emails I sent but 1 of them has 16 photo it in keep that one and thhe rest deleted them its confusing him because I sent them 1 by one 1 email I sent got 16 photo keep that one it explains the situation

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