Bets not received and they still took the funds

interesting. did you write into the support of the platform you played at? what did they say?

Yeah luckyhills is my platform right now they are stealing my live cash back dont trust them here st luckyhills pragmatic is also lying my man itd not s technical issues they say but clearly shows it is

Hi, I think that if there was an error, they should refund your money. So what did the casino say when you contacted them about it? If the spins didn't run normally and weren't counted but the bet was still deducted, I don't think that's right. Let me know what response you got, and I'll recommend what to do next based on that.

Guru staff i need help getting it bsck they luckyhill is also withhold 1200 aud form me for the lsst 4 weeks my live cashback is real funds they are have not return it for 4 weeks now they are using it again my will making me deopsit and misleading me say we will give it back if you deopsit on this bonus. This has be going on for 4 weeks nows I got bank proof I of deopsit over 15000 aud these past 4 weeks they sre withholding my funds from me today 12 its 4 weeks please I need help

This is live baccarat they said there ess no technical issues but clearly LuckyHills and pragmatic said there specialist look in to it bets were placed by me but removed by pragmatic and st the end of round I ws charged for bets on table that not even visible.. no technical issues look att the photo is clearly say on top

Im here to ask for your help they hsve milk me so much luckyhill I cant contact them block off the chst snd they would reply to me al live cashbsck real money 1200 they are withhold form me to use again me to deopsit luckyhills guy plese I need your help guru friend im been bully by them. Everyday its been overwhelming I was going to end my life because of this please help me I dont want to do snything silly

Since your complaint is currently under review, our team is looking into it and will try to assist you. We'll see how it goes, since I can see there are a few other issues you're having trouble with. We've managed to resolve your previous concerns before, so I'm confident we'll be able to do the same this time. 

Let me know if you need proof or anything let me.kmow

I don't understand the question.

Sorry my bad i miss type please let me know i got 2 problems with this casino if you can help me get these fund bsck im would be great full thank you

I really need help off you guru I cant communicate with them because when these sort of things happen they always block me from the chat so I csnt communicate with them thsnk you for your help guys

If you have multiple issues, feel free to describe them all to our team as long as they pertain to the same casino. We’ll address everything comprehensively.

As for assistance, please be patient—we currently have quite a few complaints open, so yours isn’t the only one. In your complaint, there’s a timer in the top right corner showing how long the site has to respond. 

Hey im closing this complaints I got it sorted thsnk yoinguys

Csn you close rhis complaints for lucky hills i got it sorted out

That's great, how did you manage to figure it out? 🙂

Honestly I didnt resolve it i just close the case this platform seen to seem to be alright its pragmatic that the problem. I dont wsnt to give LuckyHills a bad name they are not the provider of the game provider is pragmatic

If you could reopen the case then but pragmatic im dont hsve a sccount eith thrm

I advised you with opening the complaint and you closed it. You told me it's resolved and now you are telling me it's not the case. 🙂 Why?

The thing that you can't withdraw money from this casino is not problem of PragmaticPlay. I hope you understand that.

Regarding your second post, I really don't know what you mean.