HomeForumComplaints DiscussionBets.io Scam Stole $15,384

Bets.io Scam Stole $15,384 (page 3)

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6 months ago
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5 months ago

we can publicize their fraud

Holeefuk
5 months ago

To write about it on public forums is already a good start and a way to inform everyone else, actually.

Holeefuk
3 weeks ago

You are lucky, they stole more than 100000 EUR from me.

3 weeks ago
fius

Hi.Jaroslav.Just for your information and all customers.All casinos of Gondor Malta Ltd have been suspended by MGA.

I haven't found the reason yet, but you can find it online with a search. The last text was on the MGA website. Operation suspended. I was able to log in to the casino, but I get an error message. We are fixing technical problems. It lasted about 2 weeks. My complaint concerned B-Bets casino. Madre has not reported anything since July 1, 2026, so it will soon be a year since my complaint to Madre. Previously, Madre gave a so-called courtesy update every month. So apparently, my 100% honest win of 2000 euros was also left there. I will inform you more later. Stay away from this operator (it has already been 15 months since my win. If you can give advice, please guide me, I will still send my complaint to MGA somehow. Best regards. Endor 🙂

Automatic translation:
3 weeks ago

Yes, there are many scams, but bets.io is something special, you are actually very lucky they havent stolen more from you.

Endor
3 weeks ago
fius

Hi.Jaroslav.Just for your information and all customers.All casinos of Gondor Malta Ltd have been suspended by MGA.

I haven't found the reason yet, but you can find it online with a search. The last text was on the MGA website. Operation suspended. I was able to log in to the casino, but I get an error message. We are fixing technical problems. It lasted about 2 weeks. My complaint concerned B-Bets casino. Madre has not reported anything since July 1, 2026, so it will soon be a year since my complaint to Madre. Previously, Madre gave a so-called courtesy update every month. So apparently, my 100% honest win of 2000 euros was also left there. I will inform you more later. Stay away from this operator (it has already been 15 months since my win. If you can give advice, please guide me, I will still send my complaint to MGA somehow. Best regards. Endor 🙂

Automatic translation:
3 weeks ago

After waiting this long, I understand why the suspension and the silence from MADRE have added to your concerns.

I checked the MGA’s official record, and Condor Malta Limited, the operator listed for b-Bets, is currently marked as "Suspended." The record doesn’t explain the reason or what will happen to outstanding balances, so this alone doesn’t tell us the outcome for your €2,000.

You can contact the MGA through its official complaint form. Submit the details in English, explain that your dispute is already with MADRE, and include your case reference, the unpaid amount and the timeline. Mention both the interruption to account services and the lack of updates since July, and ask how the suspension affects your existing dispute.

I would also send this new development to MADRE under your existing case reference and ask whether they can now provide a decision or a clear update on what remains outstanding.

Please let us know what they tell you.

3 weeks ago
fius

Hi.Jaroslav:-

I just sent a query to Madre about the status of my complaint, and also a question as to why Madre has not communicated anything since the beginning of July, 2026.

I also asked if Madre.Jo could give a decision/clarification on the matter, what the situation is.

Madre hasn't answered any of the previous questions. It's been 3 months since she responded (strange)

However, B-bets is still on their list.

I'll wait a bit, and then I'll make a full disclosure to MGA in the form of all my documents.

However, the law obliges Madre/MGA to inform about the matter in some way.

THANK YOU Jaroslav for your advice.

I'll come back to that later.

It's not about money anymore. It's about my rights as a casino customer.

I'll contact my lawyer and take this to civil court, whatever it costs.

Good health to you, Jaroslav/the entire Guru team.

TV: Endor/Finland.

Automatic translation:
Endor
3 weeks ago

I can see why this has become a matter of principle for you. After such a long dispute, wanting a clear answer about what is happening is understandable.

You’ve now asked MADRE directly for both an update and a decision. I hope this brings a substantive response so you can finally understand where your case stands.

Regarding possible court action, your lawyer is best placed to assess the available options, likely costs and prospects before you commit to that route. We can’t determine those legal questions here on the forum.

Thank you for your kind wishes, Endor. Wishing you good health too, and please let us know if MADRE or the MGA responds.

Jaroslav
2 weeks ago
fius

Hello.Jaroslav

I filed a complaint with the MGA about a week ago about the actions of B-bets casino. Attachments were not possible on the site.

download/official complaint section.

MGA responded the very next day.

All operations of Gondor Malta Limited have been suspended, and the game provider is not authorized to do anything other than

for every registered customer to log in to their casino account to view their information!

The MGA will investigate the accounts of every registered player and then let you know what the situation is!

The operation has been suspended, as far as the operator is concerned, there is no permission for gaming operations, I cannot say what will happen next,

I assume that the operating license will be taken, looked at, and the situation will be monitored.

Have a very nice autumn to you, Jaroslav/the entire Guru team/other players.

TV: Endor. Finland.

Automatic translation:
Endor
1 week ago

It’s encouraging that the MGA replied the next day and that you now have more information about the suspension.

Based on the response you describe, the next step is to wait for their findings and follow any instructions they give you. We still cannot say what this will mean for your €2,000 or whether the operator’s licence will ultimately be revoked.

Please let us know when you receive a further update, particularly regarding outstanding player balances. Thank you for keeping everyone informed, and wishing you a pleasant autumn too.🙂

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