Betonred fraudulent withdrawal

I'm waiting for a withdrawal from betonred that never arrives. They give me a thousand excuses that if I sent proof of payment, electronic wallet (which I don't have) and everything for not paying me that money. On top of that, customer service doesn't answer. I requested it yesterday at 5:15 p.m. at 00:00 they cancelled it and then asked me to verify credit card, proof of payment and electronic wallet which as I said before I don't have. I think they're kidding me. I've already seen many reviews so they don't pay. But I'm also waiting for another withdrawal on another LEGIANO page and they don't give any signs of my withdrawal either. You should investigate these casinos well and in your comments put that they don't pay.

Can someone help me in any way?

Hello there.

I would like to ask you first which payment method you used for your deposit at Betonred and if you chose the same method for your withdrawal as well.

If you have never used any crypto payments, then I also don't understand why they ask you to provide any information about an electronic wallet, especially if you don't use any, as you said.

If you go through the posts related to Legiano, you will find out that there have also been other players experiencing delays with withdrawals lately. So, could you tell us when exactly you requested the withdrawal there, please?

Let's try to solve all these together.