ForumComplaints DiscussionBETMASTER Online bets

BETMASTER Online bets

4 years ago by francois68
|
4911 views 17 replies |
|
4 years ago

BETMASTER online betting scam


On 21 April 2020 I was contacted in chat on the BETMASTER online betting site by the operator Leonardo, who asked me to send the documentation relating to the credit cards used for payments to the e-mail address security@betmaster.com withdrawals. I point out that I have been playing Betmaster for a few years, therefore I proceed to send the documentation, asking the operator for confirmation, which confirms receipt, then I return to play in casinoline always on Betmaster with a winning amount of almost 97000 figure collected after weeks of play with my payment in total of almost 20,000 euros, also stated that during the week I asked for some withdrawal of about 10,000 that was paid to me. always on the same date yesterday around 6 pm to play and I find the writing user blocked, I use the account of a friend of mine to enter the chat always succeeding with Leonardo who replies that my account had been blocked for checks on the account

I think Betmaster is not serious and should be prosecuted so I politely ask you what steps to take to assert my rights and those of people who are in my same situation. If the situation does not resolve itself in my favor as is rightfully so because my payments for several thousand euros if they are taken I will make sure to advertise on the internet but above all with some television broadcast because people have to know who they play with. Thank you. I look forward to receiving your reply for the investigation you will carry out. thank you

Automatic translation:
4 years ago

I suggest you to file a complaint here on our website. Our team can help you.
https://casino.guru/complaints

Does the casino communicate with you? What's the current state?

4 years ago

I have bad experiance of this casino, dep s total of approximatly 50000 swedish krona, now i have 75000 swedish krona in the casino, each time i try to withdraw they answer me and tell me to use other methods (deposit first then withdraw) tried banking, through visa, sticpay, and the latest method they advised me through cryptowallet-bitcoins, everytime i do it they answer me there are techissues, coinsidence, im fed up with this jokers and starting to believe ive been scammed, please help me out , at least so that i can get my dep funds back

4 years ago

sorry wrote visa above, my mistake- I used Mastercard

4 years ago

Vi Daniel, is it possible to hide my name so that its not visible in the diskussion?

4 years ago

I registered a complaint, still in contact with Betmaster, receives answers as "now its possible to withdraw" when trying to nothing happens, ive put so much energy on this shit, i recommend everyone to stay far away from this jokers, terrible-i even offered to exclude winnings just to be able to withdraw/receive the funds i deposit.. insane, ni method that they through their homepage is offered due to withdrawels is Working, no matter if i can receive help from c guru or not, stay far away from this imposters-Betmaster.

4 years ago

I mean, all methods offered on their page is not working.... none

4 years ago

Vi Daniel, is it possible to hide my name so that its not visible in the diskussion?

4 years ago

Do you mean hiding a name here on the forum? It's not possible, but your name isn't displayed anywhere. Just your forum nickname.

4 years ago

Ok, thats ok- thank you! Dont want to rush in any way, have you or youre collegegues looked in to my complaint,?

4 years ago

Daniel, what happened to my complaint? It was under reveiw until a hour ago, it seems its deleted?

Anonymized578
4 years ago

I'm not responsible for dealing with complaints, but we just have a reputation meeting where we deal with some of the cases so I'm going to ask the team and let you know.

Anonymized578
4 years ago

Okey, I found the reason. It seems that you submitted the same complaint 3 times. 2 of them were submitted from an email address that you used to register here on the forum, but the 1st complaint was created under another email address. My colleague left the 1st case open and closed the other 2 since they where the same. You can find the open complaint here: https://casino.guru/betmaster-casino-player-s-struggling-to-withdraw-his-4

Edited by author 4 years ago
4 years ago

Thanks mate!!

4 years ago

Trying to respond to youre collegue, how do i do that? I want to respond that i used card/trustly and crypto to deposit, this morning for the first time the withdrawelrequest Wasnt immideatly cancelled by the casino, ut status "waiting"

Anonymized578
4 years ago

In order to reply, you need to log into your email address and then you should find an email from us including a link for the reply. I don't want to publish your private details here, but I can tell you that the email address where you find the link, looks like your forum username piyernuay and also few numbers. Hopefully, you recognise the email address I'm talking about.

Daniel
4 years ago

Sorry, ive received an email from you, where I can reply, but not from "Petronella" that is looking into my complaint, sorry for being stupid, she might have sent to the other email adress i registered, the right one is jonleo79@hotmail.com

4 years ago

sorry for messing it up!

4 years ago

Hi Daniel, me again, can see that "Petronela" post a comment, concerning my Compliant, though i didnt receive a email.. to replay. Although i googled and found her email adress, and sent her info above conerning deposit etc

Join the community

You must be logged in to add a post.

Sign up
flash-message-news
Don’t miss any news from the gambling industry
SGW_new_push_alt
It’s Safer Gambling Week! Play a quick card game to test your gambling style.
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news