We know them and we also know they have a bad reputation. There are also unresolved complaints submitted against them.
How do I get my money I sent the email and they told me to wait, I can only deposit until they unlock this withdrawal, they suck, what do you advise me what can I do? Bound
Come faccio ad avere i miei soldi ho inviato la mail e mi hanno detto di attendere,posso solo depositare fino a quando non sbloccano questo prelievo,fanno schifo,cosa mi consigli cosa posso fare?
Hello, both complaints are here: https://casino.guru/profile-complaints/95828/salvatorecigna85
Try not to lose your winnings because it will take some time for our Complaint Team to investigate. In case the casino offers you any bonus in the meantime I would strongly advise you not to take it.
Just a kind reminder: please use the "reply" button, otherwise the person you wrote to will not be notified. Thank you 🙂
Frankly, salvatorecigna85 did not submit a complaint, so I don't know either.
I was blocked with the money on it, they told me that the account is blocked and the money lost.
The accusation is that I have multiple accounts, which is not true. I want my account or money back.
No one answers me by email. Someone help me
Io sono stato bloccato con i soldi sopra ,mi hanno detto che l'account è bloccato e i soldi persi .
L'accusa è che ho più account ,cosa non vera . Rivoglio l account o i soldi .
Per email nessuno mi risponde .qualcuno mi aiuti
Hi, the same thing just happened to me! They didn't mention that I apparently had 2 accounts when I played and deposited. The accounts also had the same email address and password. When I was going to withdraw the winnings, they blocked the account and kept the money.
Hej, samma sak hände mig precis! De nämnde inget om att jag tydligen hade 2 konton när jag spelade och satte in pengar. Kontona hade dessutom samma mejl adress och lösenord. När jag skulle ta ut vinsten blockerade dom kontot och behöll pengarna.
Come on, please, tell me
What is the amount, how much money is blocked?
Hajde molim te, reći mi
O kolikom se iznosu radi, koliko novca ti je blokirano?
Two accounts cannot be used. A simple rule of all online casinos
Ne mogu da se koriste dva naloga. Jednostavno pravilo svih on line casina
Didn't even know I had 2 accounts?
When I registered I didn't even know I already had an account there. In normal cases, you cannot register, but they refer to the fact that there is already a user with that email address and ask you to log in first. That didn't happen here.
I didn't react to it because it's the same email address, password...
They were quick to discover When to withdraw money but not when to deposit?
Had I realized that, I would of course have fixed this
Visste inte ens att jag hade 2 konton?
När jag registrerade mej Visste jag inte ens att jag redan hade konto där. I vanliga fall så kan man inte registrera utan de hänvisar till att det redan finns en användare med den mejl adressen och ber att man loggar in ist. Så hände inte här.
Jag reagerade inte på det eftersom det är samma majladress, lösenord...
De var snabba att upptäcka När man ska ta ut pengar men inte när man sätter in?
Hade jag uppfattat det så hade jag naturligtvis åtgärdat detta
Sadly. Well, if you played on your own, some casinos will accommodate you. But that's probably not it.
Печально. Ну если на свои играл, некоторые казино идут на встречу. Но не это наверное.
Feels very unfair though.
Would never cheat or anything like that, don't even know how to do it?
My ignorance and being so non-technical with computers led to this.
I was playing on my mobile so didn't realize there were even 2 accounts as the app was open all the time and didn't always have to log in.
Känns väldigt orättvist ändå.
Skulle aldrig fuska eller nåt sådant, vet inte ens hur man gör det?
Min okunskap och att jag är så oteknisk på datorer ledde till det här.
Jag spelade på min mobil så uppfattade inte att det ens fanns 2 konton då appen var öppen hela tiden och inte alltid behövde logga in.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.