HomeForumComplaints DiscussionAnyone heard of basswin casino, suspect withdrawal methods

Anyone heard of basswin casino, suspect withdrawal methods (page 8)

7 months ago by Batman1010
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29,303 views 190 replies |
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shabanarashid85
5 months ago

file

after one failed withdrawal due to a technical problem, I didn’t have any issues with withdrawals since then. This was to a Mastercard starling account

ds99
5 months ago

Hi, I wanted to open a starling account but I can't as I closed mine 3 months ago and I will have to wait 12 months to open another. Fingers crossed NETELLER does work as it is known to do worldwide transactions and is MasterCard. If that fails I have Monzo or RBS too. Surely if so many banks are not working, maybe Basswin needs to sort something else out their end or they just refusing to pay out

5 months ago

Well NETELLER is known for worldwide transactions. If this fails then their need to sort their MasterCard system out. I don't think there have been technical issues. I believe they just refusing to pay out. They refuse to give me contact details for the payment department. I called on the number on their website and the person refused to give me any details or help me out at all. If NETELLER fails then I believe the company is definitely a scam.

5 months ago

I clearly understand your position, but let's not get ahead of ourselves yet and see what happens.

Jaro
5 months ago

Well seeing what I have read. I think it takes a miracle to get a successful withdrawal. But I shall give them a chance and see

shabanarashid85
5 months ago

Somewhere it's harder to get a withdrawal that's true but let's believe that with Neteller it will be possible and you will be able to be happy. 

I will wait for your update. 😉

Jaro
5 months ago

Hi,


The withdrawal has come through. I suggest people use NETELLER or Starling bank for withdrawals. It came to 298 pounds. So I moved it to my main UK accounts. I have also closed down Basswin Casino account as I won't be playing with them again. Case closed 🔒 reckon. They lucky the complaint didn't go further

shabanarashid85
5 months ago

Excellent news, take your money. ☘️🎉

I also understand your position and the fact that you closed your account.

May you prosper elsewhere.

5 months ago

I’ve got money to withdraw from them , used a Skrill Mastercard this time has anyone had a successful withdrawal with using that

mzz4hqcnxf
5 months ago

Hello, how long have you been waiting for your money ? The payment methods you mention have not been successful or you don't know yet ? The player above you had a successful withdrawal recently and if you go through this thread you will surely find more. 

Anyway, let me know how you are in your situation please.

mzz4hqcnxf
5 months ago

I heard skrill MasterCard does work from previous users. If not, then I use NETELLER as they are worldwide. You don't need a physical card from them, you can use a virtual card, screenshot it and put in a few pounds/euros to create a statement. You can then download or screen shot the statement together with virtual card for authentication process. Once you done all that, money should come through

4 months ago

Something else I've seen a. Lot in review sire about this crap site is that it's licenced by Curaçao. That is totally untrue and even refuted by Curaçao themselves. I know this because I'm looking into the amount of criminal activity on here. I contacted Curaçao and they have no licence for this casino

Batman1010
4 months ago

This site is very suspect mate a lot of criminal activity on this site. I'm not saying you will or won't get your money because I've never played but I'm investigating this site

owenevans280277
4 months ago

I already replied to you here in this thread: https://casinoguru-en.com/forum/casinos/bass-win-casino---general-discussion#post-125710

So, you can check it out 🙂

4 months ago

Hello I joined Basswin 77 and I have won 250 euro.

im a currently waiting on a withdrawal and it is now at the 36 hour mark.

i have tried chat but they are just ignoring me.

Ive started to think I’ve been scammed and decided to dig around and come across this feed.

i will give it another 12 hours but looking at other peoples comments everyone seems to be having a issue to withdrawal from this site

studog8877
4 months ago

Good luck trying to get your money mate. Like I said I'm looking into this site being a scam. The customer support is run by one person so if you ring the VOIP number you'll get the same dude that answers emails and on live chat he pretends to be different people and will try swapping the agents while sorting out your issue to make it look like you're chatting to different people.

This casino doesn't have a gaming license and is breaking withdrawal laws by saying you can only withdraw certain amounts in one go. By LAW a customer has the RIGHT to withdraw ALL winnings in one go restriction free no excuses.

If you read up about it all LEGAL casinos MUST have a license and be REGULATED by a legitimate gaming regulatory authority which these scammers are NOT they say they are self regulated which means they're not operating within the law

4 months ago

Hello I joined Basswin 77 and I have won 250 euro.

im a currently waiting on a withdrawal and it is now at the 36 hour mark.

i have tried chat but they are just ignoring me.

Ive started to think I’ve been scammed and decided to dig around and come across this feed.

i will give it another 12 hours but looking at other peoples comments everyone seems to be having a issue to withdrawal from this site

4 months ago

Hi!

I fear that owenevans280277 is quite correct. However, let us just hope that you are fortunate enough to get the money; if not, we may attempt to intervene via the complaint process if they do not pay you within the next 13 days.

To be honest, we need to give them some time to work out the payment first. I imah´gine it is not what you expected 🙁.

4 months ago

At the end of the day most legal and regulated casinos allow withdrawals in the same way a customer deposits. If they can't do it you need to ask yourself why?... My tip for everyone is to READ THE Ts and Cs before playing ANY casino.

If you do/did read Basswins Terms and Conditions, About Us , Contact Us etc you'll see that most of the information is either Bulls**t or Illegal.

One more thing is if the guy from customer service or Live Chat or Telephone Call ( All the same guy btw) doesn't like the question he will deflect it and say something irrelevant just to keep them from paying up.

4 months ago

So lucky after the 36 hours I have been paid my withdrawal, still technically pending shows up on my bank but just waiting for it to clear.

I was lucky to win another 200 euros today which I am trying to withdraw.

they rejected my first attempts saying that they want a copy of my bank statement which I think is weird.

I have done all the verification so I don't know why they need this.

2nd attempted is still pending for now.

I signed up to gam stop a year ago and stupidly put a 5 year exception.

Bass win looked legit so I thought why not.

I only have deposited 2 x 20quid and was lucky to win 250 euro and today 200 euro but it seems like they just don't want to pay but keep ringing me telling me to deposit more.

my response is I wont deposit until I have received my withdraw.

the loops I've had to jump through is ridiculous but I want my winning which is what is owed.

they have taken my money and they should paid what is owed.

file

Edited by author 4 months ago
4 months ago

I have taken screen shots of all my banks too cause reading some of the comments it says they pay you so the funds leave your account and then after a few days they cancel the bank transfer which means they have technically robbed you of your winnings.

I do feel stupid joining bass win but if it is just a scam website how is it still able to operate ?

if they are committing daylight robbery they must be accountable for something.

studog8877
4 months ago

They will look for any excuse not to pay mate.... they will drag it out and look for an excuse not to pay claiming that you have broke their terns and conditions.

When you get through on live chat they claim to have load of staff but you'll notice only 3 names Olivia Megan and Charley. But if you pay close attention to how they speak to you then you'll notice its exactly the same person messaging you.

They claim to have been in operation since 2017. If you do your research you'll find that even Google knows its only been in operation (without a licence) for 3 months copyright ©️ APRIL 2024

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