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Amonbet administration blocking payouts

1,155 views 9 replies |
4 months ago
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4 months ago

Admin obstructing payouts

I have played on this site for last couple of years. No issues always paid out , good variety of games. Hence 2 stars, i would have given 5*. However.

Recently its 0*.


I recently won quite a few times and initially the payouts were fine. I would have recommended them as a fun , fair and good site. However I won £700 this week, suddenly my account is "not" verified and when I try to do this the link to upload things doesn't work. I've email x3 with no response and the online chat help although they tried to help. I really feel they were mostly giving instructions they knew wouldn't resolve the issue. Like going through the motions. As part of the instructions they told me to download the app, now the app is saying site doesn't exist

and its a bad gateway.


Come on Amon this is not good enough I have offered lots of ways to resolve this even emailing said verification documents. I hope this review will prompt action or i will report you to the regulatory.

M4SIE1
4 months ago

Hello, thank you for sharing those experiences. I would normally suggest submitting a direct complaint request through our Complaint Resolution Center; however, I also feel this is more about technical difficulties we could not be able to resolve as the third-party "option."

Well, I hope this is not the end and would like to ask you for a follow-up on this matter.

M4SIE1
2 weeks ago
esus

Have you found a solution? I'm waiting to receive €10,000 and I'm having the same problem; they keep giving me the runaround in the chat, telling me I'm not verified.

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MemoCat
2 weeks ago

Hey, I would just like to mention that based on our findings, the casino has also stopped accepting new players. Normally I would vote for lodging a complaint but this casino has been ignoring them for some time, so it's not very positive...

Radka
2 weeks ago
esus

So what do I do? Do I consider the money lost, or how can this be resolved? I've been waiting for three days, and the withdrawal still hasn't been approved. I registered recently. Have you withdrawn any money recently?

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MemoCat
2 weeks ago

Well, I was trying to say that once this casino decides not to pay the money, it's over. That's what we found, and that's why we warn against this casino and its sister sites.

https://casino.guru/amonbet-casino-review 👈

So, I suggest waiting; three days are, in my opinion, not enough data to conclude.

Stay patient, please.

Radka
2 weeks ago
esus

I'll wait, yes, but how is it legal for them not to pay you the money you've earned? I just can't understand it.

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MemoCat
2 weeks ago

I practice, an unlicensed casino with such a review that also announced no new players will not be taken care of, probably does not care much about legality. I understand your question, but the answer is not a simple "yes or no," I'm afraid. 😐

Radka
2 weeks ago
esus

Sorry to keep asking, but my bank account is completely empty. I have 10,000 euros in there. What are my chances of getting anything out? The wait is killing me. Amonbet plays with roulette sites like Evolution (in this case, Evolution must know who they're dealing with, right?). Anyway, I don't know what to do: wait or take legal action. I don't know what my chances are of winning through legal proceedings.

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MemoCat
2 weeks ago

Oh boy. I'm sorry to see you like this. Of course, I understand you have your reasons for asking this question. That makes sense.

I would suggest waiting for the complaint to go further. I’m not an attorney, but when a casino refuses to pay, it is crucial to find someone from the casino; this is a key point for both attorneys and my colleagues.

But when you have no such contact, you have no one to make demands of or ask questions.

As for the probabilities, I don’t dare guess at this point.

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