Hello, could you describe your situation a little more ? What specifically are you talking about ? Does it relate to your complaint ?
Hello, I don't deal with complaints, so I believe you sent this to Nick. He'll take a look at it and see what he can do about your situation.
But why was your money deducted?
As for the deposit not arriving, what's the problem there ? Have you tried contacting the payment provider ?
Did you play with any bonus when you mention a £3 bet and everything was taken ? Did you exceed any max bet ?
What did the payment provider say ? 🙂
Payment provider is fraud this is fraud website firstly he says in 72 hours we will resolve this but now they can't reply properly
What method did you use to deposit ? I have a feeling that we don't understand each other who is the payment provider.
Okay and everything on their side was fine and the money went out normally ?
Anyway, since you have an open complaint, our team will try to help you and hopefully it will be successful and you will get your money. But we'll have to be patient. 😕
So it's not nice when you can't get any update on your situation. Did you play with any bonus ?
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