1xBet experiences (page 2)

Please I would like someone's help

The 1xbet website claims that I wrote what is in the image below

But my language is Portuguese!

As you can see in the image, everything is in English

What does it mean where I made that circle is where the person is?? could someone help me please

Note that these images were created by the 1xbet casino pretending to be me,

Please someone explain to me?

I'm not from Canada!

👇

Dear Player,

You need to address the casino. Frankly, no one outside the casino can help you change your account details. That's not possible without accessing the casino's database.

Also, don't forget to update your complaint thread👈, please. It might be important regarding your ongoing case.🙏

Please I would like someone's help

The 1xbet website claims that I wrote what is in the image below

But my language is Portuguese!

As you can see in the image, everything is in English

What does it mean where I made that circle is where the person is?? could someone help me please

Note that these images were created by the 1xbet casino pretending to be me,

Please someone explain to me?

I'm not from Canada!

👇



you can send them your Ip adress to aprove that you aren't from Canada

How to make???

Please explain to me

you can see an Ip adress in your pc or phone and send them to check. also they can see from which country you are registered and if you were using Vpn

you can ask them to chek that everything

Let me explain the situation from my side

Even the regulated person on the 1xbet website saw this print, and stopped giving me assistance, they told me that they were going to re-evaluate my case, asking me for 14 to 28 working days and it has been 3 months and so far nothing, only the website administrator who was replying along with Curacao license gave me the answer which one to keep my account blocked,

Then I realized that something was wrong 1xbet x Curaçao licensing egaming 🤔

I think of it this way, if the casino is capable of manipulating a chat, which it is not capable of doing behind its slots, and I don't think it has oversight over this,

It's a shame 1xbet could have a good reputation but it doesn't seem to care about Brazilian players as far as I know, just take a look at the Brazilian complaints website with (complain here) you will see that the volume of unresolved complaints is very high , I think there should be some fairer sites, and some complement.

Not saying that the 1xbet site is bad, I actually like how easy it is to play, but they left players' payments aside, it just seems to be bankrupt or I don't understand the fact that they are avoiding payment!

I imagine you feel desperate, but please do not spam the forum with your questions; please keep it all in one place so everyone can contact you easily and the whole communication makes sense. 🙏

In case you missed my response, find it here:

"Dear Player,

You need to address the casino. Frankly, no one outside the casino can help you change your account details. That's not possible without accessing the casino's database.

Also, don't forget to update your complaint thread👈, please. It might be important regarding your ongoing case.🙏"

I'm sorry I didn't understand when you say (spam) what are you referring to?

Because in my understanding spam would be false allegations, here I'm just being honest! I was deceived that's a fact

Now I'm sorry, I didn't mean to because I don't really know how to use Casino Guru's functions!

I don't understand the reason for your defense of this 1xbet casino???

Now when you say I'm (desperate) that becomes an insult, because the value isn't high, the point is also that it wasn't you who was deceived... so it's easy to say and judge, as you can see I just ask for help about the false allegation that the 1xbet website made against me!

I honestly didn't see anything special, I think someone here does have the capacity to clarify doubts as this is a discussion forum🤔

Or if I'm wrong, do you have something to hide?!

I honestly don't understand your point of view, and as I can see you are an analyst, so that surprises me that you came to question me and still tell me that this is spam.

Well, here at Guru it is to serve as a warning about good or bad casinos.

My opinion about the 1xbet website is that the casino is fraudulent, I give faith and I can prove what I am saying

Now it's not just about money, it's about character and honor! Something that the 1xbet casino doesn't have, because if it did, I wouldn't be here answering questions with you

Sincerely: Ivan Vidal

Hello.

My bad - I was asking you to put all your posts concerning this issue in only one thread. Not all across the whole forum. We aim to keep the forum easy to follow for other players. 🙏 So for the term "spam".

And I'm sincerely convinced your translator is playing tricks on you.

When we say that someone is desperate, it's not an insult; it's a way to express solidarity and understanding.

I recall you saying you were not strong in English, so if I may advise: do not assume someone is insulting you until you are 100% sure. It's quite disrespectful.

No one is defending the casino; I have no idea where you get that.

Let's put this matter aside, shall we?

What is your situation with the casino now? Have you come across any updates from the casino's side?

Don't worry, the good news is that the complaint progresses in less than a few days, according to the timer.

I hope you'll get closer to a fair ending. 🙏

I'm sorry it's not about you

I'm already suspicious of everything!

Because I didn't imagine a casino would be capable of so many traps to harm you.

1xbet is not a trustworthy casino!

I understand that when you get into an unpleasant situation, you don't have the best thoughts. But in such cases it is necessary to keep a cool head, because it is more useful. 

Besides, you haven't heard anything new from the casino yet ? 

I hope that everything will be resolved fairly and our team will try to help in this matter. 

Jaro, look at the print, please just help me identify one thing, the part circled in red says that the person is where? Give me your opinion, please see the print

Another fact is that I don't speak English, and I never agree with the 1xbet website, it's dirty

See they still insist on saying I wrote it! In my complaint

The question is now honor!

To tell you the truth, it's extremely small and I don't see it well, so I can't answer your question. 

However, I see that the casino has responded to your complaint and you have exchanged a couple of posts, so the best thing to do is for Peter to take a look at it and see what the outcome is. 

Will it be possible to be patient ? 

Thank you Jaro, and sorry friend for asking you.

Because I think you are smart and can help me

I will follow your advice and wait

A big friendly hug

It's okay, you don't have to feel bad for asking, it's not a problem. 

Naturally I'm just an admin on the forum, so you get most of the help from the complaints team and specifically from Peter. 

I hope that you will be able to resolve your situation fairly. I'll be watching this and firmly believe that everything will turn out well.  😉

I think that Guru casino would be a good player, I see that in my country Brazil there are many people who have been harmed by casinos, and they don't even know about the existence of Guru, if I can make a publicity or finally help these people to resolve their complaints here , and also register only after taking a look at Guru casino's rating in relation to other casinos, if there was a link or video in my language explaining it I could help expand Guru casino, I see that there has to be a website where makes a fair judgment and also doesn't let the player down! But also be fair when the player makes a mistake!

If I can promote Guru casino on websites in my country Brazil and you allow me to do so, please let me know

I already answered you here in this thread: https://casino.guru/forum/feedback-and-suggestions/i-would-like-some-help--does-anyone-know-of-a-casino-complaints-site#post-96136 🙂