!!!SCAMMERS!!! SLOT KING!!!

I do not recommend this SCAM!!! I made about thirty deposits from my wife's card, they accepted everything as normal, and 3 withdrawals from the same card were accepted as well, and as soon as I won a slightly larger amount of 7 thousand, there was a delay in the withdrawal immediately and they refused to pay out at all, they cut to the fact that it was not my card, no warnings, no to inform so that I can change the card for payment, nothing, they just took the money for themselves, it is a well-thought-out scheme for!!! FRAUD!!! First, they allow you to top up from another card, and then when there are some more or less solid winnings, there is an opportunity to make money, I do not advise you to play in this casino!!! THIS IS A FRAUD!!!

Hi, I see that you have filed a complaint about this problem, which is a good thing in this case. It is important to note that you should always use your own cards and your own data to avoid such misunderstandings. 

This is also stated in our fair gambling codex: 

"Payments

For deposits and withdrawals, you should only use bank accounts and credit cards held in your own name. If you don't do this, you might get into trouble when trying to make a withdrawal. This rule is mostly in place to prevent credit card misuse and also because of international anti-money-laundering regulations."

What surprises me is that the casino has only now captured your winnings and you have managed to withdraw several times. Did you ask the casino why there was a problem now? Did you tell them you were using your wife's card? 

Anyway, let's see where our team gets on this one. We'll have to be patient. 

So I asked, and they answered that they did not check, that is, the previous three conclusions were automatic, but it really seemed suspicious to me and they could have warned.

No, I did not inform them about the use of my wife's card.

Thank you!

I recommend in the future that if you intend to do something similar in other casinos, be sure to check with support first, because the player always has to use the documents, cards in their own name. If the casino finds out that you are depositing from a third party, it can end up exactly like this. Of course, they could have warned you earlier, but it is certainly important to inform yourself about such things in advance. 

We'll see what our team can do, but I'm not sure how it will turn out. So we will wait for the result. 

thank you

You're welcome, let me know when you have something new. 

What exactly? example ?

Yesterday they returned UAH 100 to me.

I meant when you have some new information. As an example, we can mention exactly what you wrote in your second post, that you were refunded 100 UAH. Did they also tell you the reason why they refunded you this amount ? Was it some kind of deposit they gave you back ? 

It would certainly be good to mention it in your complaint. 

You can do so here. ⬅️

UAH 100 is the last deposit from which there was a profit

I honestly can't say why the casino refunded you this deposit specifically. I would really like you to keep your complaint up-to-date. Believe me, it is the best thing you can do for now.

And as for the payment options, try to avoid making the same mistake again. Using 3rd-party payment methods will get you into trouble in almost every casino once you submit a withdrawal request.

Please keep that in mind. 🙏