🚨 Yabby Casino Voided My Legitimate Winnings After Confirming My Deposit Review:

🚨 Yabby Casino Voided My Legitimate Winnings After Confirming My Deposit

Review:

I’ve been a loyal player at Yabby casino for over a year and a half and I have lost so much money. I deposited $395 worth of Bitcoin to Yabby Casino on September 12, 2025. I received a confirmation email from Yabby that my deposit was processed successfully and credited to my account. I played with those funds and won over $5,100.

After I requested a withdrawal, Yabby voided my winnings and claimed my first deposit was "invalid" and "canceled on my side." This is completely false — I have confirmation from both Yabby and Topper (the payment processor) that my transaction was completed and only sent once.

Yabby also sent me a transaction hash they claim proves the deposit was canceled, but that hash does not match the one from my actual transaction and shows no problem when checked on the blockchain. They are using this false claim of a "hash mismatch" to justify voiding my winnings.

When I asked them to prove their claims, they kept repeating the same explanation without showing any real evidence. They still have not explained how I could have played and won with funds they now claim they never received.

This feels like a deliberate scam to avoid paying out legitimate winnings. I have reported the issue to the Anjouan licensing authority.

⚠️ If you are considering depositing money here, be warned: Yabby can void your winnings after the fact and keep your money.

‼️UPDATE – Response to Yabby’s Reply:

Your conclusion is wrong, and I completely reject it.

Your system credited my account with funds and allowed me to play — meaning you treated the deposit as valid and available. I played in good faith with the balance your platform provided. Then, after I won, you retroactively voided all of my winnings and accused me of "double-spending" — a serious accusation that you still have not proven despite my repeated requests.

If my deposit was never confirmed, it was your responsibility to prevent play on unconfirmed funds. How did my balance get credited and allow me to play exactly like I have with hundreds of previous deposits—without issue — only for a problem to appear when I finally had a large win and tried to cash out?

I have already contacted the Anjouan licensing authority and sent them:

Every email conversation between myself and Yabby

Proof that my deposit went through once and was 100% completed (since the funds showed up in my balance)

Confirmation from Topper that there was only one transaction made

Screenshots proving that your claim of a double-spend is false based on verifiable evidence

Despite this, you continue to accuse me of fraud and have not provided any actual proof — only repeated explanations without blockchain evidence.

Unless you can produce clear blockchain data showing two separate transaction hashes from my wallet address, your decision to void $5,196.98 in winnings appears to be unjustified confiscation. I will continue pursuing this matter with the licensing authority and publicly until proof or payment is provided.

ADDITIONAL UPDATE:

In your reply you stated that I am "only allowed to use legal funds" — which is extremely misleading. I used legitimate funds through a legitimate wallet provider (Topper), and I have written confirmation from them that only one transaction was ever sent and it was 100% completed.

Calling my funds "illegal" or suggesting fraud without providing verifiable blockchain proof is unacceptable. My funds were credited to my account and available to play with — just like hundreds of previous deposits I have made with no issues. This language is damaging to me as a player and appears to be an attempt to justify voiding my winnings after the fact.

Again, I demand you provide:

The actual blockchain transaction hashes you are claiming show a double-spend

Proof that my original deposit was never confirmed

Evidence that two different hashes existed for the same amount from my wallet

Until this is provided, your accusation of fraud is unsupported and your voiding of $5,196.98 in winnings appears to be unjustified.

‼️Update: September 24th 2025

I have forwarded all my emails and correspondence with Yabby Casino to my assigned complaint handler, Dominika, along with relevant screenshots and documentation. This includes my original dispute under Ticket #5020277, additional unanswered emails, and blockchain confirmations.

I will provide any further information or evidence as requested by the complaint team.

Thank you,

Sylena Hostetler

Hello, thank you for sharing all the details. From what you describe, your deposit was confirmed, credited to your account, and you were able to play normally before the casino voided your winnings after the fact. That’s a very serious issue, especially since you have confirmation from both the processor and the blockchain that the payment was valid.

In cases like this, the most important step is, to file a complaint on our Complaint Resolution Center. Provide all the evidence you mentioned, the deposit confirmation, blockchain hash, Topper’s statement, and screenshots showing your account was credited.

Also, save all correspondence, don’t delete any emails or chat logs. These can be very useful if the case is reviewed.

I strongly suggest submitting a complaint through us and we will analyze your case independently and ask the casino to respond publicly.

Thank you for your guidance. I have extensive proof — deposit confirmations, blockchain hashes, Topper statements, and account screenshots — far too much to send directly here. Could you please advise the best way to submit all of this evidence so it can be fully reviewed?

I will also submit a formal complaint through the Complaint Resolution Center with everything organized and labeled for your review.

All right, well I would be happy to have the team look into it.

It would be best if you could add the evidence directly to the complaint; it is not really necessary to post it on the forum.

The resolver will look into it and take it into account.

I hope that this will be clarified and resolved.

How can I add dozens of pictures at once? Isn’t there an email that I can send all the screenshots to? Thank you.

First, I would recommend filing a complaint on the link I sent you earlier in my reply so that you don't waste any time. You don't need to send it to me because I won't be handling your complaint.

When you open it, you can send your evidence there so that they have it. You probably won't be able to send everything at once in the complaint thread, but you will also receive the email address of the person who will handle your complaint, and you can send everything there.

Also it would be good if you use one account please.

Thank you for clarifying. I will file the complaint directly through the link you sent and will make sure to use only one account going forward.

I have extensive evidence (emails, blockchain confirmations, processor statements, and screenshots), but since there’s a large amount, I’ll wait until I receive the email address of the person handling my complaint so I can send everything in full.

I appreciate your guidance and will follow the process as you outlined.

Okay, I see you've already opened a complaint.

If you need any help, feel free to ask me or your resolver.

I'll keep my fingers crossed for you that everything works out. 

Thank you. I will be sending all evidence and forwarding emails to Dominika.

Hi, that's the best course of action. I too hope for a fair resolution. Keep us posted if you have any follow-ups.