Have you heard anything back? I haven't received an email from PP or Amazon yet.
friend: Matti
Automatic translation:
Radka
Mats8
Community Specialist
Mats8
5 days ago
Hello, I'm sorry, but I could not identify any issue on our end.
You see, the last time we were in touch, the voucher was unclaimed. I cannot verify your maiblox, so the second email may be somewhere inside or may have been blocked. I suggest creating a Gmail or any other direct email for this purpose and sending me the specific address as a response to the previous email. You are using an Apple alias email, which may require special settings to receive company emails, especially automated ones with digital items.
Is it possible to use a different email domain, please? 🙏
Automatic translation:
Radka
Mats8
Community Specialist
Mats8
5 days ago
Hello again, we discussed potential possibilities with other colleagues and I can try one thing: forwarding you the voucher email from our community email domain since it worked without problems which also lets you identify the sender if needed.
However, I have to wait for the voucher to get to me. So, once I have it, I'll send it straight to you.
Hopefully this will work.🙌
Automatic translation:
Mats8
Silver
5 days ago
Hello,
Let's try it.
Thanks for the reply!
Checkmate
Automatic translation:
Radka
Mats8
Community Specialist
Mats8
4 days ago
Hello, I've just forwarded the voucher—well, the email. Let's see how things went. 🙌
Automatic translation:
Mats8
Radka
Silver
Radka
4 days ago
Hello,
A gift card arrived.
Thank you very much and have a good weekend.
Checkmate
Automatic translation:
Radka
Mats8
Community Specialist
Mats8
4 days ago
Oh, I'm so glad it worked! Thank you for being so patient.