Dear winner, could you kindly respond to emails I sent you regarding your voucher preferences, please?
the thing is that you’ve been selected as one of the lucky winners of our Fury of Anubis competition with Casino Guru and Pragmatic Play.👏👏🎉
The only step missing is responding to the confirmation email. 🙏😉
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Radka
Community Specialist
NikolaNix
1 month ago
https://www.ppreplaylink.net/Q35oXr8ABl
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1 month ago
Hey, I suggest you save that for another PP competition. 😉 This one is over. But still, cool hit!!! 🎉🚀
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temotemo
Silver
1 month ago
Hi. Any news for the winners of the competition?
Fury of Anubis .
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Radka
temotemo
Community Specialist
temotemo
1 month ago
Hello, the other team dealing with PP already has the list of winners since the end of last week. As usual, the rest are in their hands. PP then sends the vouchers, just as is stated in the rules. Usually, it all takes approximately 14 days in total. Hang in there, please. 😉
I haven't received my prize yet, have the other winners received theirs?
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Radka
Community Specialist
Mats8
3 weeks ago
Hello,
I haven't received my prize yet, have the other winners received theirs?
Hei,
En ole vielä saanut palkintoa, onko muut voittajat saaneet?
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3 weeks ago
Hello, I was told that the person sending the vouchers was most likely on vacation, but I assumed the vouchers had already been sent. Let me ask more about this.
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Radka
Community Specialist
Mats8
3 weeks ago
Hello,
I haven't received my prize yet, have the other winners received theirs?
Hei,
En ole vielä saanut palkintoa, onko muut voittajat saaneet?
Automatic translation:
3 weeks ago
Hay again, all vouchers were sent on 31.08. Could you kindly check for spam, promotions, adverts or any other tabs you may have in your mailbox, please?
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Mats8
Radka
Silver
Radka
3 weeks ago
Hello,
I checked everything in my email and it didn't show up anywhere? Where are they coming from?
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Radka
Mats8
Community Specialist
Mats8
3 weeks ago
Well, those vouchers go directly from Pragmatic Play. Hold on, please; we aim to double-check that directly with PP. I'll return back to you once we have the response. 🙏
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Mats8
Radka
Silver
Radka
3 weeks ago
Hello,
Thank you very much.
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Mats8
Radka
Silver
Radka
2 weeks ago
Hello,
Has there been any response?
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Radka
Mats8
Community Specialist
Mats8
2 weeks ago
Frankly no, I'm still waiting too. 😐
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Mats8
Radka
Silver
Radka
1 week ago
Hello,
Has there been any response?
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Radka
Mats8
Community Specialist
Mats8
1 week ago
Hello, frankly not. I'm aware of this situation but I have received no direct information thus far. Reminders seem not to work. I think the person we were trying to reach might be on holiday. 😔
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Radka
Mats8
Community Specialist
Mats8
1 week ago
Hello, finally we get a response. The thing is that the voucher was sent but not claimed. Thus, we asked to use the feature to resend the voucher. Could you please keep an eye on your mailbox, please? Those vouchers are sent through the Amazon store, so I guess both PP and Amazon may appear in the sender email address.
Please let me know at community@casino.guru if you have another email address that we can try, maybe.
Edited
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Mats8
Radka
Silver
Radka
1 week ago
Hello,
Thanks for the reply!
I really only have this email in use, I checked my email again on my computer and I really haven't received an email from Amazon or PP.
I'll let you know as soon as I get the email, thanks for your help!
Checkmate
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Radka
Mats8
Community Specialist
Mats8
6 days ago
Hello, you're welcome.
Let's stay in touch. You should, of course, receive the voucher you won and will be here for confirmation.