Zizobet Casino - general discussion (page 2)

All none ukgc casinos use same tactics I'm afraid. If you don't like it play British and if ya with Gamstop then I'd say quit n wait till ya ban ends

What did they send you as a reply, please? As for the withdrawal, it can't be processed until you successfully complete this process.

Thanks. If this verification process takes longer than two weeks, please let us know and we’ll try to help you.

I understand that this is an important process for both the casino and you, but on the other hand, it shouldn’t take that long.

So I’ll be waiting for your update.

Everything was fine to begin with. 

However, after my most recent withdrawal request, I was asked to complete a video verification, which I submitted promptly.

Since then, there has been a significant delay. The verification has not been approved or even looked at as of yet. and as a result, my withdrawal remains pending in my balance.

It has now been over 72 hours since submission, with no update or communication regarding its status.

This is very disappointing, especially as I have made numerous withdrawals previously without any problems.

Have you tried to contact the casino regarding the verification to find out what is going on, perhaps?

Hi Romi,

Indeed. On many occasions, just the same generic reply of we will get to it.

simply just a tactic from their side hoping I will waste my balance for sure.

this is now day 5, crazy.

What about email? Did you receive any message from them?

It is also good to check the spam folder because sometimes emails like this can end up there, actually.

Hi Romi, Yes, have been checking and trying so hard. Still the same replies and nothing being done. Initial verification was fine and soon as you have a decent withdrawal they get funny.

I would suggest you give it some more time, and hopefully, by the end of the week, they will inform you about the verification and the withdrawal.

What do you say?

If there is no movement, our complaint team could intervene. We have to wait until the 14-day time period passes, though, before we can do anything.

Hi, Romi. I will wait and check back in if we are up to 14 days. Tried again this morning with no clearcut efforts to resolve. Thanks again 🙂

Who has accepted this promo code Zizo@CasinoGuru?

What about you? Have you?

@casinoguru I tried to redeem the Free Spins bonus mentioned in the casino review, but it says it's invalid ): It says it expires in 60-something days... Can you help me?

I tried it but it marks it as invalid...

In this case, please contact the support of the casino to find out more.

Surely let us know any updates.

Hi everyone, I'm hoping someone can help me. I made a €500 deposit on the ZizoBet betting site in Santeda and was given 500 free spins as a promotion, from which I won €54.35. I lost the €500, but I continued playing with the balance from the free spins and won a total of €1,940. They emailed me saying they confiscated €1,840 because the maximum win from free spins is €100. Since I only won €54.35 from the free spins and then placed regular bets, how could they do this? Please help me.

This is what they did

Hello, I understand that it may be a difficult situation, but first of all we would need to know a few more details. Each promo or bonus comes with specific terms, like the max cashout limit the casino mentioned and it always depends on more detailed things to consider that an error. For example, did the bonus end properly, and was the amount moved to your real balance before it was confiscated due to the maximum cashout bonus rule? Or was it afterwards? I'm asking because when it comes to mixed bonuses like a deposit bonus with free spins, withdrawal may still be necessary to actually end the bonus as well as its conditions.

It should, however, always be clearly stated in the bonus or general rules.

this casino is 100 % scam when me won make veryfications video and then block account dont play this scam casino !

Hello, so you went through the verification process, which meant you had to complete a verification call, right? After you finished it, did the casino block your account without saying anything else?