X7 Casino - general discussion (page 2)

BEWARE X7CASINO ARE ...SCAMMERS, NOT RECOMMENDED TO THE WHOLE WORLD

Dear user, I understand this is hard, but I won't let you spam the forum with screams that the casino is a scam. If you can't help yourself, kindly leave this forum.

You already posted the event 5 times, and I deleted all of those "posts."

Respect the rules and act like an adult, please.

Radka , it's OBVIOUS THAT YOU'RE ROWING TOWARDS 7XCASINO'S LAKE, SO YOU'RE AN ACCOMPLICE TOO? ....

OR ARE YOU ALL PART OF A SYSTEM THAT SCAM PEOPLE IN HOPES TO WIN BY DECEIVING THEM?

Dear user, Your frustration vents hold no rational information, which I could respond to. Please stop spamming the forum; this kind of behavior is not helping anyone.

everyone agrees to scam people, I get it

Dear user, it seems you are not ready to accept what has happened and keep using this forum to post misleading information.

To put it simply, no licensed casino allows you to deposit using the 3rd party payment option, being that your mother or son. Therefore, if you used a third-party payment option and your winnings have been voided because of this rule violation, it indicates that you made an error. We kindly ask that you avoid placing new players at risk by attributing your mistake to the casino.

Maintaining the assumption that the casino should monitor your actions is extremely risky. This is not how it works and mistakes have consequences. I'm sorry you had to experience this firsthand, but your approach is not at all healthy. All your posts, including wrong assumptions or misleading tips, will still be deleted. If you won't stop, I'll restrict you from the forum.

The choice is yours.

Simply put, no licensed casino allows you to deposit using a third-party payment method, be it your mother or your child.

WHAT YOU SAY IS CORRECT. SO WHY WAS I AUTHORIZED TO DEPOSIT WITH A DIFFERENT CARD? WHY WAS THE PAYMENT ACCEPTED WITH A DIFFERENT ACCOUNT HOLDER?

MY NAME IS ROSARIO, THE ONE WHO DEPOSITED IS MOIRA!!

SHE ALSO CONTRADICT HERSELF

SO IF I LOST THOSE 20 EUROS, WAS EVERYTHING OK?

YOU'RE RIGHT, NO "AUTHORIZED" CASINO ALLOWS DEPOSITS USING A THIRD-PARTY PAYMENT METHOD. THEY ACCEPTED IT FOR ME.

I WON A LARGE AMOUNT, INITIALLY IT WAS 2400.00 EUROS, I ASKED FOR A WITHDRAWAL OF 1000.00 AND YOU ALREADY KNOW THE ANSWER!

ISN'T IT ALREADY AN ILLEGAL ACT TO ALLOW THIRD PARTIES TO STORE MONEY?

Sadly, no, you are not correct. And please skip the caps lock.

"YOU'RE RIGHT, NO "AUTHORIZED" CASINO ALLOWS DEPOSITS USING A THIRD-PARTY PAYMENT METHOD. THEY ACCEPTED IT FOR ME."

You, the player, are not allowed to breach the rules. You are not allowed to use someone else's payment method; you are only allowed to use your our own.

I"SN'T IT ALREADY AN ILLEGAL ACT TO ALLOW THIRD PARTIES TO STORE MONEY?"

Well, in most cases it could be said it is "illegal" to use someone else's payment option or money (especially without their consent). Which you did, not the casino.

There is really no point in that. Legality or illegality has really nothing to do with your error.

You, the player, cannot break the rules. You cannot use someone else's payment method; you can only use your own.

but I can't understand why this is allowed

Well, it is not allowed; that's the point. You're not allowed to do that.

The casino is not a bank, so it doesn't have to check on you and the transactions you willingly do, and in most cases, it will only find out after the damage is done. You, on the other hand, are supposed to read the rules; hence, you know you should never do that so you can avoid the whole problem.

Well, I've made 5 transactions, all successful. Like me, hundreds of scam victims!

One thing is certain: legally, it is a crime, because the postal police took charge of the complaint and validated it.

I don't know what side you're on, she looks like an x7casino employee, maybe she is?

I want to clarify that I don't know what you told the postal police, and based on your posts here, I doubt your account of the events was accurate. In my opinion, you focused on illegality because you play in a casino outside your local license provider. This has nothing to do with the rules breach, but the usual cry of "illegality" implies that the police need to file a report.

I'm sorry, under all those circumstances I just can't take any of your personal assumptions too seriously.

Fare you well.

For any other players reading this, I'd like to add that this particular casino is not considered safe and fair.

https://casino.guru/x7-casino-review#tab=js-tab-reputation 👈

Playing on a similar site is an additional challenge in itself because such casinos very often have zero tolerance even when it comes to honest mistakes. No matter where you play, keep an eye on the rules. 🙏

SO I'M NOT WRONG

Well, despite the context you would like to to demonstrate here, you are still avoiding the base cause of your problem. You did not pay attention to the rules.

A third-party payment provider is a logical solution for offshore casinos that operate in a regulated market without a local license—it is a service, not a rule breach; hence, once more, it has nothig to do with your own mistake.

Please take the responsibility; finding any other excuses won't correct your mistake. Stay within the bounds of your license and play only at AAMS-licensed casinos if you are concerned about third-party payment providers.

X7 Casino – Withdrawal issue and lack of clear communication

I am writing this review based on my personal experience with X7 Casino.

I requested a €2,000 withdrawal and subsequently completed the additional KYC verification requested by the casino. I provided the requested documents through Sumsub.

I later received confirmation from X7 Casino that my KYC had been successfully verified.

Despite this, the €2,000 withdrawal remained pending.

I contacted customer support several times for updates. I was repeatedly told that the withdrawal was being handled by the Payments Team. I was initially given a standard processing timeframe of 24–48 hours, with the additional explanation that some withdrawals could take 3–5 days depending on the review process.

I was also told that my request had been raised for priority attention and that the Payments Team had been notified.

However, I still did not receive the withdrawal.

My main issue is not simply that the withdrawal took longer than expected. The bigger problem is the lack of a clear and concrete explanation of what was actually happening with the payment.

I repeatedly asked whether the withdrawal had been approved, whether it had actually been sent, and what was still preventing the payment from being completed. Instead of receiving a clear status, I continued to receive general responses that the withdrawal was still being processed and that I should remain patient.

I also contacted my VIP assistant, Sean, in an attempt to get additional assistance. Unfortunately, I did not receive a response to my previous message from him either.

To be clear, I completed the requested KYC process, provided the requested documentation, contacted support multiple times, and gave the casino additional time to resolve the situation.

At the time of writing this review, I still have not received my €2,000 withdrawal.

I understand that withdrawals can sometimes require additional checks and that processing times can vary. However, when a customer has completed KYC and is repeatedly told that a payment has been escalated to the Payments Team, I believe it is reasonable to expect a clear explanation of the actual status and a realistic timeframe.

My experience so far has therefore been very disappointing, particularly because of the repeated generic responses and the lack of a concrete resolution.

I will update this review if and when the €2,000 withdrawal is eventually received.

Hello, I understand that clear communication from the casino is important for players, especially when it concerns their money.

However, I would say that this is probably just a normal delay and the casino is processing your withdrawal. This is probably the most common situation, and the only thing that really helps in this case is for the player to be patient.

The casino probably doesn't have anything else to tell you. If you keep asking for updates and they continue giving you general statements, it most likely means they don't have any more information to provide at the moment.

I would therefore take a short break from contacting them and just wait. There's probably no need to keep asking when the withdrawal will be processed. If you can see that it's pending, you'll also be able to see when it gets processed.

That's what I would say about the situation for now.

If the whole process takes more than 14 days, definitely let us know. If you still don't have the money in your account by then, we'll try to help you.