WPT Global Casino - general discussion

If you want to discuss anything related to WPT Global Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

How can I deposit from Serbia to WPT Global?

Hi, I found these payment methods for this casino. If you want to deposit it has some errors and you can't or you just wanted to know beforehand? 😀

Alternatively, you can also ask live chat if you have some doubts and they should clarified it for you.

Will you try?🙂

Thanks for the answer. Do you know if they accept Serbian Visa cards for deposits and withdrawals? And if you have played there, what was your experience like?

According to what we have in the review it should be possible. Of course, if you have any questions of a similar type, I would certainly direct them to the live chat if you want to make sure. 

As for my experience, I haven't played in this casino so I can't tell you anything relevant. I have tried to see if other players have any experience and therefore if they have written any user reviews, but I haven't found anything. So definitely be careful if you deposit here and when you do, you can let me know how you did.🙂

Thanks for the reply. I'll definitely let you know when I make the payment.

Thank you too and fingers crossed.🤞

I hope your experience will be pleasant.

Ongoing Issues with WPT Global Platform – Request for Resolution

Dear WPT Global Support,

I would like to formally report an ongoing issue I've experienced on your platform and express my growing concerns.

I’ve been actively playing your "Poker Flips" game, consistently betting 30 coins per spin on the quads at 248/1 odds. Yesterday, while placing my usual bets, I encountered a critical error message that caused my game to freeze. After logging back in, I attempted to verify the outcome of the hand, and sure enough the quads came out at the exact time i got dced by your plattform. I contacted my Internet Service Provider, who confirmed that my connection remained stable throughout—indicating the issue was on your end.

This incident left me feeling once again misled. A few months ago, I filed a complaint regarding suspicious activity at your PLO tables, where opponents were making inexplicable river calls with high-card hands for pots worth thousands of dollars. I never received a proper follow-up—until three months later, when I was unexpectedly issued a $100 credit with a vague explanation that "cheating activity" had occurred.

While the $100 credit was appreciated, it hardly compensates for the losses I sustained, which I estimate to be close to $10,000.

To add to my frustration, yesterday’s poker flip bets would have returned approximately $1,100, had the game not disconnected during my session. I’ve contacted support again and spoken with a live agent, but still haven’t received a response or acknowledgment of my report.

At this point, I am strongly considering filing a formal complaint with your regulatory body, as I feel I am not being treated fairly or transparently.

I respectfully ask for a thorough review of my case and a clear response addressing both this recent incident and the previous one. I hope WPT Global takes player trust seriously and acts accordingly.

Sincerely,

[Tiltandfold]

May I ask if you have sent all this to the support of this casino also by email and not just live chat?

That would be the best, I believe.

Please let us know about any updates regarding this, for sure. I hope there will be a solution to it soon.