I'm replying to Veronica, the link doesn't work. I haven't received a suspension email from the Marriott Casino. My first request was in September and my second in October. I haven't been able to log in since November.
Hello, I would try to summarize the idea and text you wrote, because I don't know if I understand something from it.
So you're saying that you're waiting for your money here, but the casino is no longer available and you can't get there because it's closed?
When you reply to Veronika, you have a complaint filed, so are you trying to tell Veronika that you can't get into the casino?
From what I've seen, you haven't replied to your complaint yet, so it would be good if you could do so.
The link Veronica sent me doesn't work, it doesn't let me send the response to the complaint, kindly from Teglio
Tell him, thanks
Can you please take a screenshot of that when you send Veronika a reply to her complaint so I can see what's going on and why it is not functional?
The link doesn't allow me to reply to Veronika. I wrote Veronica an email, where I explained that the link doesn't allow me to reply, Manon hasn't responded to me. Could you tell me? Thanks.
Please try to clean the cache and the cookies on your computer if it is still not working for you. Sign off and back in again, and even try to use a different browser.
Then you go to your account and try to respond to the complaint. Let us know if it helped, please.
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