Hello,
The casino is not a scam, it pays out the money. But first, you must pass the verification, hence cooperation is the quickest way.
Can you paste a list of documents you already provided?
We allow casinos 14 full days to verify the account because sometimes it's not a quick or easy procedure. 🙁
Casinos do not have the luxury of meeting you in person.
Hello a17536382,
Can I ask you for more details, please? By entering to the application, do you mean to the IceCasina account? Then you can't request a withdrawal to your account there? Please write me more details. 🙂
Yes, I can't log in because the app doesn't open, I made a deposit and I can play and I can't even withdraw what I won, because in the HR of making the deposit, the app opened and AGR doesn't open 😡😡😡
Sim ,não consigo entrar pq o app não abre eu fiz depósito e posso jogar e nem fazer retirada do que ganhei ,pq na HR de fazer o depósito o app abriu e AGR não abre 😡😡😡
Yes, I can't log in because the app doesn't open, I made a deposit and I can play and I can't even withdraw what I won, because in the HR of making the deposit, the app opened and AGR doesn't open 😡😡😡
Sim ,não consigo entrar pq o app não abre eu fiz depósito e posso jogar e nem fazer retirada do que ganhei ,pq na HR de fazer o depósito o app abriu e AGR não abre 😡😡😡
Good afternoon, I am also having problems at ice casino, I made a withdrawal, the documents were successfully verified, now the money has left the account and the status is in progress but the money does not fall into my account.
Do I still have hope?
Boa tarde, também estou com problemas no ice cassino, fiz um saque já verificaram os documentos com sucesso ,agora já saiu o dinheiro da conta e o status está em andamento mas não cai o dinheiro na minha conta.
Será que devo ter esperança ainda?
I believe it's just a matter of time - it's good the KYC was successful, give it a few more days. Anyway, I would consider the already sent money as "completed" status. Are you sure the money was sent? 🤔
Hello!
The KYC (know your customer) verifies your personal info. While crypto is an anonymous payment option only. I feel you mixed two separate things together.
Simply put, not every casino offering you a crypto payment option is anonymous. On the other hand, all anonymous CASINOS offer crypto as a payment option due to its anonymity.
Is it better now?
Hello there.
The withdrawal process is kind of a complex matter. Could you be more specific, please?
Is it the first time you submitted a withdrawal request? If so, has your account been verified, and your game history checked?
In this case, the withdrawal is at the end of the road.
Share a further description, and I'll try to find a clue.
Good morning, I made the withdrawal at ice casino and the verification process was successful, now the withdrawal is in progress but it has not yet arrived in my account, it has been about 10 days, they are saying that it is late but that they will pay, I am waiting to see.
Do they even pay?
Bom dia, fiz o saque no ice casino e o processo de verificação foi com sucesso agora está em andamento o saque mas não caiu ainda na minha conta isso já tem uns 10 dias, estão falando que está com atraso mas que vão pagar,estou aguardando pra ver.
Será que pagam mesmo?
Hello there.
The withdrawal process is kind of a complex matter. Could you be more specific, please?
Is it the first time you submitted a withdrawal request? If so, has your account been verified, and your game history checked?
In this case, the withdrawal is at the end of the road.
Share a further description, and I'll try to find a clue.
Good morning, I made the withdrawal at ice casino and the verification process was successful, now the withdrawal is in progress but it has not yet arrived in my account, it has been about 10 days, they are saying that it is late but that they will pay, I am waiting to see.
Do they even pay?
Bom dia, fiz o saque no ice casino e o processo de verificação foi com sucesso agora está em andamento o saque mas não caiu ainda na minha conta isso já tem uns 10 dias, estão falando que está com atraso mas que vão pagar,estou aguardando pra ver.
Será que pagam mesmo?
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