WinWin Bet Casino - general discussion (page 2)

The biggest casino scam ever! They don't answer your chat and they keep your money. So many problems both depositing and withdrawing. Don't play here, please! They'll take everything, even your health.

Hi, I see you’ve had a pretty bad experience here. Could you please tell me a little more about the whole situation? What you’ve written is pretty general, so I’m not sure what to make of it or if I can help you.

So please try to summarize it in more detail.

They've kept my money, they won't process my withdrawal, using "problems with the provider" as an excuse. They've deceived me; I should never have played here. They've kept a lot of money.

Do you think filing a complaint might help in this case? Are they still holding onto the money, and is it still in your player account?

They keep your money and the chat service is the worst thing I've ever experienced; they never know anything and they just refer you to... block@winwin The fact that they never answer you is infuriating; I should never have played here, they never finish with the player.

Communication is important, but as you’ve seen, not every casino handles it well. So I offered you the option, but if you decide not to take it, that’s up to you.

I’m sorry to hear about your experience.😕

These casinos have a huge racket going. They let you open as many accounts as you want, and as long as you're losing, everything's great. The moment you win, they close your account, and that's it.

Oh, that hurts. Well, from the opposite side, perhaps casinos expect players not to open more than one account because this is usually stated in the rules as well as information that an associated account will be closed permanently and balance voided. Therefore, they do not actively check for more accounts unless the player tries to withdraw from the casino. That is usually when casinos initiate KYC, which stands for Know Your Customer.

Could this somehow play a role, maybe?

Because an illegal casino like this in a country ends up destroying an entire family, as is my case. I've been on the gambling addiction registry since 2023. If it complied with the rules, it would never have let me into Spain. This has to stop, and I'll go as far as necessary. If they do this to their players, what won't they do to them? They'll all end up like me.

I understand what you're saying. I was merely explaining that we are not lawyers and thus approach players' complaints differently than attorneys probably do. You see, I guess you are talking about being registered as a problem gambler with the Spanish regulator, yet sadly that's the point; those restrictions only pose an active block on casinos within this license. However, offshore casinos do not check national registers because they hold no such license.

The solution is to do anything within your scope to register in no casino at all, since Spanish casinos with national licenses are already restricted for you; the rest is, however, up to you. In general, no international database is accessible to every casino on the market. Hence, my colleagues recommended that you use a beta-blocker earlier this year.

The problem is that they open the door to an addicted gambler who is illegal in a country; don't try to spin it, those who are illegal and committing an illegal act in a country are these casinos.

They are the ones responsible for destroying entire families like mine, do you want me to prove it to you?

And all the players who play here will end up equally devastated by illegal casinos that can't operate in a country where many people are registered as addicts and are bombarded with advertising. The casino is solely responsible for this. If it were legal, it would check the records, and addicted players would never have the option to gamble and would gradually recover, something that is impossible with this casino and others like it. They are morally destroyed; they must pay like a swindler, a criminal, or a murderer, and this has to go as far as necessary. It has to stop.

I am prepared to go to any lengths against these casinos that operate illegally and destroy families. I already have lawyers advising me; if anyone wants to contribute, I am willing.

I believe it's not that simple, and I explained why, but I'm not here to oppose you. However, those posts usually did not lead to much, as there was not much to add. Honestly, with such a state of mind, perhaps it would be better to close your Casino Guru account just to prevent you from accessing the casino list. It would be best to do anything but think about casinos and stay as far away as possible.

There's a lot to add to this matter. My account is closed, but they keep sending advertising. I suppose the blame also lies with those who are addicted to gambling, of course.

Honestly, operating illegally in a country with a registry of gambling addicts, and these casinos flouting the laws and destroying families, is truly unacceptable. There's nothing more to say; this has to end one way or another, and it will end sooner or later.

Because if these casinos break the law, they will also break it with the players, and they will do it with everyone.

I shouldn't have to close my Casino Guru account for explaining the reality of these casinos, but if I commit any illegal act, they might close it. Maybe they'll close it for this, but not for advertising illegal casinos with good ratings.

I can only respond to concrete information, and I would strongly support changing the phone number and closing mailboxes associated with casino registrations. That's something you can do, and people in similar situations tend to try it. Hope it helps.

So, they're the ones committing an illegal act, and I, with an illness, have to change my phone number and email? I thought criminals and murderers were prosecuted and tried, but only those who commit an illegal act; the rest of us shouldn't have to.

Really?

That's the solution.

Well, it depends on whether you prefer to remain passively posting such questions on the forum or taking active steps and fighting for your better chances. In my opinion, there is no point in such a conversation anymore. If you want to talk to someone this way, I suggest you see a professional therapist. I understand you suffer, but this is not a solution either. Thus, we will not address any other posts of this nature here or in the other thread.

Hello User21,

We are very sorry to hear about your experience and understand your frustration. We would like to carefully review your case and help resolve the issue.

Could you please provide your game ID? Once we receive it, we will thoroughly check your account information and do our best to assist you as quickly as possible.

Best regards,

WinWin Bet Team

Hello mmj487,

We are very sorry to hear about your experience and understand your frustration. We would like to carefully review your case and help resolve the issue.

Could you please provide your game ID? Once we receive it, we will thoroughly check your account information and do our best to assist you as quickly as possible.

Best regards,

WinWin Bet Team

You are complete scammers. My email is jesusmoral1987@gmail.com I'm a gambling addict and created at least five accounts on your website because it's so easy. I lost a lot of money on four of them, and on the fifth, I won €3,000, much less than I had lost. The thing is, you asked me to verify the account and kept the €3,000 because of duplicate accounts. Of course, you didn't return a single cent to the other accounts. You've created a perfect trap for gambling addicts: you let them lose, but if they win, you take their winnings.

Scam