Wino Casino - general discussion

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Another 100% scam casino. Have 7000EUR that is impossible to get out. There are just new excuses all the time!

Hello,

I get you're quite convinced, but from another perspective, none of the excuses are visible on the screenshot, so basically we have no clue what might have happened to you. Do you care to describe it all, please?

That would be an excellent start.

wino.casino and win.casino are 2 worst casinos online. Nothing more to say. Just stay away people.

You know, I guess people would like to know what made you say that in the first place. I mean, would you take this warning seriously without any details? So, what has happened? I saw that you abandoned your complaint against this casino.

Hi Radka,

What should I write or upload? I have a total of 12000USD on Win.casino and 7000€ on Wino.casino. Both are the same garbage casinos. Why are these two 100% scam?

1. Crazy easy to win money. The slots games give crazy payouts. Something I never saw at the other 500 casinos I tested.
2. Unable to withdraw the money.

Stay away!

I also don't understand how win.casino has been able to get big game developers onto their casino platform, because they really don't pay out winnings to players within the 36 hours they promised, even though they have approved the documents.

They just come up with the same explanations in customer service and the same customer service representatives are also at spintime casino, i.e. completely organized criminals who ruin the reputation of even honest casinos by cheating.

They claim to operate under a Curacao license, but they also say they operate from Curacao.

It says here that the withdrawal time limit is 36 hours and it starts from the moment the kyc account is confirmed, it's been a week now

I've been doing KYC for 1 week. It will never be approved, believe me! I also don't understand how the big manufacturers can cooperate with these incredibly bad casinos.

But you only have yourself to blame for being stupid enough to play on these sites.

I have an approved KYC process, but payment approval is not being processed.

Compliance Agent (Wino)

Jul 28, 2025, 10:16 AM GMT+3

Dear Jarko,

Thank you for providing us with your account verification documents.

We were able to verify your ID and proof of address.

Your account is now fully verified!

Thank you again for your cooperation.

If you have any further questions, please do not hesitate to contact us at or in our live chat.

Kind regards,

KYC department

Hi again, and thanks for replying. Did you notice that this thread is actually about "Wino Casino", please?

Som if I may kee it imformative about Wino Casino. Thank you.

The more context you can give, the more helpful your warning becomes for other players. Right now, this thread is about Wino Casino, and to be honest, we still don’t really know what exactly went wrong.

You mention that the games were "crazy easy to win", which already raises some eyebrows, and that you were unable to withdraw. That definitely matters, but if you’re saying both casinos are a scam, it’s worth sharing the full story: what happened, when, how they responded, what stage your withdrawal is stuck at, and whether they gave any reason.

Because, as you probably know, some players claim a casino "won’t pay" simply because they had to wait 48 hours for verification. Yet for many others, me included, that’s actually quite standard in many cases. So without any details, people are bound to ask questions.

If you’re willing to clarify a bit more, I think it could help others understand your experience better.

And there is a chance we might be able to help once the problem is clearer.

Well, your review is also not very convincing (https://casino.guru/wino-casino-review#tab=js-tab-reputation), but try to reason with them; if they fail to pay out within the next week, you may once again try to complain.

The option is still here for you.

Hello,

The same choice is available to you. maybe it would be better to complain straight away so the casino will be notified about the public complaint. Sometimes even this little step works quite well.

Let me know what you think. I'd say a decent casino should be able to pay out sooner.

they rejected withdrawal stole money with crypto deposit and now they threw out of casino without any reason

they close the account for no reason

Hi Radka,

What am I unclear about? What is it that you don't understand? wino.casino is a 100% scam Casino. And I ask you to warn players from playing there. That's your job, or your business idea, right?

However, at win.casino it's the same garbage

There is nothing wrong with my documents. They are 100% correct and work perfectly at all legitimate online casinos.

Never give these Casinos any review whatsoever.