In that case you should ask to reopen the case at this casino and provide the required evidence.
Automatic translation:
Larsieboii
Romi
Platinum
Romi
8 months ago
I have to ask the casino to open my complaint again?
Automatic translation:
Romi
Larsieboii
Community & Complaints Administrator
Larsieboii
8 months ago
Not the casino, but our complaint team. They will look into it if you provide the relevant information.
Automatic translation:
Larsieboii
Romi
Platinum
Romi
8 months ago
What information do you need exactly? So i can grab it.
Automatic translation:
Romi
Larsieboii
Community & Complaints Administrator
Larsieboii
8 months ago
I'm sorry, but you shouldn't be asking me. I don't deal with your complaint, actually.
You said that you are able to provide the evidence our complaint team needed in your complaint with Winning.io Casino, right?
It got rejected because you were unable to provide it, so if you have it you can reopen your complaint. 🤷♀️
Automatic translation:
Larsieboii
Romi
Platinum
Romi
8 months ago
I can provide the evidence the complaints team will request from me, but I did not get the chance to provide it because CasinoGuru just closes the complaint instead of giving me a chance to show it.
Automatic translation:
Larsieboii
Romi
Platinum
Romi
8 months ago
And why did you close my threat to warn others about winning?
I can provide the evidence the complaints team will request from me, but I did not get the chance to provide it because CasinoGuru just closes the complaint instead of giving me a chance to show it.
Automatic translation:
8 months ago
If you can do so, please request to reopen it.
Automatic translation:
Romi
Community & Complaints Administrator
Larsieboii
8 months ago
And why did you close my threat to warn others about winning?
Automatic translation:
8 months ago
It was deleted due to the fact that you spam this forum with the same issue-related posts. Please stop doing that.