Win Unique Casino - general discussion (page 2)

Hi ..yes ..i'm still playing there 🙂if I will meet some problems ,I will share with this forum

Hello there!

I hope there will be nothing negative.

We'd be happy if you check on us from time to time even if you won't have any issues of course. 😀

Feel free to share your lucky wins here:

https://casino.guru/forum/general-gambling-discussion/screenshots-of-winnings--victory-screenshots/4

Stay well!

Hello...and here are the problems ...unique casino start to make problems with withdraw..I still have 22.500 € in my account and they reduce my withdrawl amount from 1500 per week to 500 euros per week 😪😪😪

Hello, I was really hoping it will not come to any problems...

Have you received any explanation? I am curious if they lower your withdrawal limit because of your deposits.

We warn that even the winnings could be restricted:

Unfair maximum win rule based on the total amount of deposits:

Now I have another problem 🤣🤣🤣

Oh no,...

So now your account has been blocked? When you successfully withdrew the last time your account was accessible, am I correct?

Hello!! I have €220 and to withdraw they ask for somewhat strange documents, is it trustworthy if I put them in? They ask for photos of the card and a receipt. Thanks in advance

It is normal procedure to give them a photo of your deposit method but cover the middle 6 numbers and cover your CVV when you send a photo of the back. What else did they ask you for?

They ask me for an ID, a photo of the card on both sides and a payment receipt, which must be an electricity payment or something of the sort. Thank you

Yes that’s normal proof of address I usually send the first page of my bank statement as I don’t have any utility bills. The last one is usually ID passport or drivers license. It’s not unusual now to be asked for a selfie with ID showing in the photo

Hello,

provide every document the casino asks for. If you don't you will not be allowed to withdraw your winnings.

You should also read our guide section to be better prepared 😉:

https://casino.guru/how-to-choose-an-online-casino

If you struggle at some point let us know.

The is actually very common and it's also the best practice compared to when the casino asks for the full picture showing all numbers. Covering the numbers allows the casino to verify you while your card stays protected.

I usually make deposits between 15-100 euros, the last deposit of 100 euros made me a lot of money. And when I went to make the withdrawal, they told me that I could only withdraw 1000 euros (that is, 10 what I had deposited last time) Is this legal?

From the chat, they told me that with the rest of the winnings I could play for fun or request that they delete it?

Hello,

sadly in this case this is not exactly the question of legality, I'm afraid. Check the casino review, you'll find this warning:

"Unfair maximum win rule based on the total amount of deposits:

This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted."

I'm sorry you missed that 🙁

So this is how the casino applies such an unfair rule in practice. We believe that while playing with your own money, your possible winnings should not be limited.

I'm pretty sure that if the casino sticks with this unfair rule, its rating will drop even lower than 2,8 points out of 10.

If I may, always check the casino's score in advance, please. You can spare yourself a few unpleasant moments.

This casino looks like a legit and good casino. My favorite game is Poker and the most important thing for me is to be able to play Poker. I now play at Unique Casino because of the live games option. I really never had any problems with withdrawing money or anything on that site. It's easy to gamble when you don't have to worry about getting cheated in the end.

Hello, right now I have 5,000 euros in my account, and of those they tell me that I can only withdraw 150.

They tell me that I can't withdraw more than that 150 and that I would have to spend it all and deposit again to be able to withdraw again. I need help what can I do?

I see you wasted no time and submitted the complaint immediately.

Just wait for it to pass the first check, please - once this is done, you'll be assigned a first response specialist.

Meanwhile, you may share more details. Have you accumulated your winnings with or without a bonus, perhaps?

Sounds more like a maximum withdrawal bonus limit to me. I'll wait for your reply.

I have not played with any bonuses.

I have already presented all my documents and I have sent a withdrawal request for 500 euros now I will wait to see if they accept them, but Customer Service already told me that they were going to approve it that I can only withdraw 150 in total

Hello, and thanks for your reply.

I'm sorry to see this casino keeps applying this highly unfair rule:

This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.

If I may give you some advice, take the winnings and run anyway because this casino is not good at all, have you seen its rating?

https://es.casino.guru/win-unique-casino-resena

Do you usually take some time to get more familiar with or investigate the casino you plan to deposit in?